Ticketing/bugtracking plugin for rails

Rails
1

Thanks for the tip, but Redmine seems to be too big for me. I have
several
little apps in work, so I was thinking maybe there is a plugin that
would
extend my app with simple, small bug tracking and progress logic. I
would
suggest that most project are rather little than big e-commerce site. A
big
standalone bug tracking app is inappropriate in my opinion. When you
have
alpha or beta testers I don’t think they would go to another big website
to
enter bugs, better leave it on yours.

Maybe I should do a plugin myself. Thanks anyway.

Cheers,
Chris

2

Hi Chris,

I agree with you – a lite weight way for users to report a problem.

Joe

3

Have you looked at using uservoice.com?

On Fri, Nov 13, 2009 at 11:49 AM, Joe [email protected]
wrote:

Hi Chris,

I agree with you – a lite weight way for users to report a problem.

–
Aaron T.
http://synfin.net/
http://tcpreplay.synfin.net/ - Pcap editing and replay tools for Unix &
Windows
Those who would give up essential Liberty, to purchase a little
temporary
Safety, deserve neither Liberty nor Safety.
– Benjamin Franklin
“carpe diem quam minimum credula postero”

4

Christoph J. wrote:

Thanks for the tip, but Redmine seems to be too big for me.

Redmine’s not big at all.

I have
several
little apps in work, so I was thinking maybe there is a plugin that
would
extend my app with simple, small bug tracking and progress logic.

This is best done as a separate application, I think.

I
would
suggest that most project are rather little than big e-commerce site.

Agreed.

A
big
standalone bug tracking app is inappropriate in my opinion. When you
have
alpha or beta testers I don’t think they would go to another big website
to
enter bugs, better leave it on yours.

Nope. Redmine isn’t “big”, and it’s entirely appropriate to expect your
testers to go to a separate bug tracker. If branding and usability are
concerns, you can install it on the same domain and provide a link in
your app. But keep it separate – don’t pollute your app with a bug
tracker.

Maybe I should do a plugin myself. Thanks anyway.

Maybe you should just use a separate tracker! :slight_smile:

Cheers,
Chris

Best,

Marnen Laibow-Koser
http://www.marnen.org
[email protected]