Reflections on Site5 and Eleven2 for Rails

Site5 gives great support, very fast responses, and they include a lot
in their account. But the server is slow and the ftp is painfully slow,
often just stops. No matter what client I use, and OS, but the terminal
is a bit better. They have the server in the US and I’m in Sweden.

Eleven2, have less great support, though ok. They also include a lot.
The ftp speed is blazingly fast. The server is in London. I rather have
a fast server than blazingly fast support.

Any reflections? Is the poor ftp speed due to distance? Or can it be a
nervous Firewall? Or something.

I am in Norway, and I have a few servers with Slicehost and Dreamhost,
all
located in USA, and I can’t complain about speed. I am able to fully
utilize my ADSL upload and download from my servers, and I have 4000
bits
ADSL, no slouch.
I would always go with speedy servers vs speedy service. Servers don’t
break that often.

Trausti

2009/10/16 PÃ¥l Bergström [email protected]

Trausti Thor J. wrote:

I am in Norway, and I have a few servers with Slicehost and Dreamhost,
all
located in USA, and I can’t complain about speed. I am able to fully
utilize my ADSL upload and download from my servers, and I have 4000
bits
ADSL, no slouch.
I would always go with speedy servers vs speedy service. Servers don’t
break that often.

Trausti

2009/10/16 PÃ¥l Bergström [email protected]

Very valuable info. Tack. I suspect it’s an issue with Site5 then.

Pål Bergström wrote:

Very valuable info. Tack. I suspect it’s an issue with Site5 then.

I have used site5 for a while; I’ll point them to this thread so they
can take a look. I’ve never noticed issues when it came to file
transfers.

Aldric G. wrote:

Pål Bergström wrote:

Very valuable info. Tack. I suspect it’s an issue with Site5 then.

I have used site5 for a while; I’ll point them to this thread so they
can take a look. I’ve never noticed issues when it came to file
transfers.

Are you in the US?

Could also be depending on the actual server I’m at, and you, if it’s
full or not. We made a test with the Firewall letting me pass through
and that was better. Still a bit slow and sometimes pausing. But no time
out error this time. From this I suspect two things; the Firewall and a
busy server.

Pål Bergström wrote:

I tried to send the same folder, with a lot of images in it, to my
eleven2 account in the server in London. Wow. Extremely fast.

Yes, I’m in the US. Maybe their service is poor for you… Maybe they
can fix that :slight_smile:

Pål Bergström wrote:

Aldric G. wrote:

Could also be depending on the actual server I’m at, and you, if it’s
full or not. We made a test with the Firewall letting me pass through
and that was better. Still a bit slow and sometimes pausing. But no time
out error this time. From this I suspect two things; the Firewall and a
busy server.

I tried to send the same folder, with a lot of images in it, to my
eleven2 account in the server in London. Wow. Extremely fast.

I obviously have a bone to pick with Site5. After purchasing a year
contract they continued to ignore my questions in trying to deploy an
RonR application. Finally, THEY FIRED ME and kept a good portion of my
upfront money and closed my account.
Thank God I found BlueBox Group and life is good again!

On Oct 16, 1:59 am, Pål Bergström [email protected]

Aldric G. wrote:

Pål Bergström wrote:

I tried to send the same folder, with a lot of images in it, to my
eleven2 account in the server in London. Wow. Extremely fast.

Yes, I’m in the US. Maybe their service is poor for you… Maybe they
can fix that :slight_smile:

Yes maybe. But I will probably move over to Eleven2.

Rodney wrote:

Good to see you guys. I am the owners of Eleven2 here - and just
wanted to let u guys know we are stepping up our ruby game and would
love to hear your suggestions on what we can do better and who knows,
I might even hook you guys with with some free hosting for some ideas!

On Oct 17, 8:31�am, InventoryTrackers [email protected]

I’d love to give you some suggestions for how you can do better. If you
just could help me get going first :slight_smile: Your server wont work as one
might suspect and the support is sporadic.

Pål Bergström wrote:

Rodney wrote:

Any other suggestions of hosts that have speed in both bandwidth and
support?

Good to see you guys. I am the owners of Eleven2 here - and just
wanted to let u guys know we are stepping up our ruby game and would
love to hear your suggestions on what we can do better and who knows,
I might even hook you guys with with some free hosting for some ideas!

On Oct 17, 8:31 am, InventoryTrackers [email protected]

On 27 Oct 2009, at 08:31, Pål Bergström wrote:

Any other suggestions of hosts that have speed in both bandwidth and
support?

After a few horrific experiences with shared hosting for Rails
deployment (back when we started, there were no proper options), we
moved to a VPS and eventually a couple of dedicated servers at
Rimuhosting. We couldn’t have been happier to be honest, they are what
we expect from a hosting partner and even more. They have several
datacenters all over the world to choose from, and their support
response time is great. I will gladly recommend them to anyone, anyday.

Best regards

Peter De Berdt

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