Rails page timing out after 10 seconds...?

Rails
1

I’ve migrated a Rails app that I didn’t build to a new server for a
customer. Now there are certain pages which are timing out almost
exactly at 10 seconds. They do not report an error, they just go to a
blank white page.

I know they’re timing out and not erring out b/c when I reduce the size
of the query by limit and the page loads fine every time. Also this is
happening with file uploads. Small files upload fine, larger one’s that
require processing go to a white screen at 10 seconds.

Rails 1.1.6 Ruby 1.8.4 Running on a Mongrel Cluster.

I’m open to any ideas or suggestions. Thanks, in advance for any
assistance or guidance you may be able to provide!

2

On Jun 16, 7:57 pm, Rusty Rustybucket <rails-mailing-l…@andreas-
s.net> wrote:

I’ve migrated a Rails app that I didn’t build to a new server for a
customer. Now there are certain pages which are timing out almost
exactly at 10 seconds. They do not report an error, they just go to a
blank white page.

I know they’re timing out and not erring out b/c when I reduce the size
of the query by limit and the page loads fine every time. Also this is
happening with file uploads. Small files upload fine, larger one’s that
require processing go to a white screen at 10 seconds.

This sounds like your load balancer (the thing that proxies requests
to your mongrels) giving up.

Fred

3

Frederick C. wrote:

This sounds like your load balancer (the thing that proxies requests
to your mongrels) giving up.

Fred

Any guidance as to what to change to extend it’s attempt time? What
file would this be located in?

4

Frederick C. wrote:

This sounds like your load balancer (the thing that proxies requests
to your mongrels) giving up.

Fred

Sweet Solution! Apache’s timeout was set to… guess what…?

10 seconds

changed it to a higher value and all is well in the world now!

Thanks Frederick!!! You da man! :smiley: