Rails application thinks postgres password is wrong

I am coming here to post this after already having had a brief
discussion at railsforum.com, here:

http://railsforum.com/viewtopic.php?pid=132629

… they weren’t able to help me. I also tried googling, etc, and
nobody could help me. I am hoping someone here can.

Short version: We’ve got a rails application that will, every once in
awhile, for no apparent reason, start getting “password authentication
failed” errors on the postgres database - despite config/database.yml
having the right username/password. Sometimes, if we just go into the
postgres server, and force reset the user’s password to the original
value (nevermind that the hash in the roles table is unchanged - e.g.
the password is still correct), this will fix it. This time, however,
this hasn’t fixed it, and the app is refusing to start.

Long version: We’ve got a web server setup thusly…

[[email protected] current]# cat /etc/redhat-release
CentOS release 5.5 (Final)
[[email protected] current]# uname -a
Linux webserver 2.6.18-53.1.4.el5.028stab053.4 #1 SMP Fri Jan 18
12:29:44 MSK 2008 i686 athlon i386 GNU/Linux
[[email protected] current]# ruby --version
ruby 1.8.7 (2008-08-11 patchlevel 72) [i686-linux]
[[email protected] current]# gem --version
1.3.7
[[email protected] current]# mongrel_rails --version
Mongrel Web Server 1.1.5

… We’ve also got a postgresql server, configured thusly:

[[email protected] ~]# psql --version
psql (PostgreSQL) 8.1.11
contains support for command-line editing
[[email protected] ~]# cat /etc/redhat-release
CentOS release 5 (Final)
[[email protected] ~]# uname -a
Linux dbserver 2.6.18-53.1.4.el5.028stab053.4 #1 SMP Fri Jan 18
12:29:44 MSK 2008 i686 athlon i386 GNU/Linux

… So we’ve got an application we run via mongrel on this webserver.
The application normally runs correctly with no problems, including
connecting to the database. Here’s the config/database.yml from the
webserver’s application (please note here that “dbserver” is a
placeholder, and the actual file contains valid IP addresses; the
username/password fields also contain placeholders, the actual file is
correct):

development:
adapter: postgresql
host: dbserver
port: 5432
username: USERNAME
password: PASSWORD
database: DBNAME
schema_search_path: public
encoding: utf8
pool: 5
template: template0

production:
adapter: postgresql
host: dbserver
port: 5432
username: USERNAME
password: PASSWORD
database: DBNAME
schema_search_path: public
encoding: utf8
pool: 5
template: template0

So the application normally works just fine. It will start up and run
with no problems. But sometimes, it will (randomly, it seems) give us
a “We’re sorry, something went wrong” error, and the logs will show
the following:

/!\ FAILSAFE /!\ Thu Oct 28 14:17:23 -0400 2010
Status: 500 Internal Server Error
FATAL: password authentication failed for user “USERNAME”
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/postgresql_adapter.rb:968:in
initialize ' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/postgresql_adapter.rb:968:inconnect’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/postgresql_adapter.rb:968:in
connect' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/postgresql_adapter.rb:217:ininitialize

/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/postgresql_adapter.rb:37:in new' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/postgresql_adapter.rb:37:inpostgresql_
connection’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/abstract/connection_pool.rb:223:in
send ' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/abstract/connection_pool.rb:223:innew_
connection’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/abstract/connection_pool.rb:245:in
chec kout_new_connection' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/abstract/connection_pool.rb:188:incheckout’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/abstract/connection_pool.rb:184:in
loop' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/abstract/connection_pool.rb:184:incheckout’
/usr/local/lib/ruby/1.8/monitor.rb:242:in synchronize' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/abstract/connection_pool.rb:183:incheckout’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/abstract/connection_pool.rb:98:in
connection' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/abstract/connection_pool.rb:326:inretrieve_connection’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/abstract/connection_specification.rb:
123:in retrieve_connection' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/connection_adapters/abstract/connection_specification.rb: 115:inconnection’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/query_cache.rb:9:in cache' /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/ active_record/query_cache.rb:28:incall’
/usr/local/lib/ruby/gems/1.8/gems/activerecord-2.3.5/lib/
active_record/connection_adapters/abstract/connection_pool.rb:361:in
call' /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.3.5/lib/ action_controller/failsafe.rb:26:incall’
/usr/local/lib/ruby/gems/1.8/gems/rack-1.0.1/lib/rack/lock.rb:
11:in call' /usr/local/lib/ruby/gems/1.8/gems/rack-1.0.1/lib/rack/lock.rb: 11:insynchronize’
/usr/local/lib/ruby/gems/1.8/gems/rack-1.0.1/lib/rack/lock.rb:
11:in call' /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.3.5/lib/ action_controller/dispatcher.rb:114:incall’
/usr/local/lib/ruby/gems/1.8/gems/actionpack-2.3.5/lib/
action_controller/reloader.rb:34:in run' /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.3.5/lib/ action_controller/dispatcher.rb:108:incall’
/usr/local/lib/ruby/gems/1.8/gems/actionpack-2.3.5/lib/
action_controller/cgi_process.rb:44:in dispatch_cgi' /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.3.5/lib/ action_controller/dispatcher.rb:101:indispatch_cgi’
/usr/local/lib/ruby/gems/1.8/gems/actionpack-2.3.5/lib/
action_controller/dispatcher.rb:27:in dispatch' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/mongrel/ rails.rb:76:inprocess’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/mongrel/
rails.rb:74:in synchronize' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/mongrel/ rails.rb:74:inprocess’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/
mongrel.rb:159:in process_client' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/ mongrel.rb:158:ineach’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/
mongrel.rb:158:in process_client' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/ mongrel.rb:285:inrun’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/
mongrel.rb:285:in initialize' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/ mongrel.rb:285:innew’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/
mongrel.rb:285:in run' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/ mongrel.rb:268:ininitialize’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/
mongrel.rb:268:in new' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/ mongrel.rb:268:inrun’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/mongrel/
configurator.rb:282:in run' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/../lib/mongrel/ configurator.rb:281:ineach’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/mongrel/
configurator.rb:281:in run' /usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/mongrel_rails: 128:inrun’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/…/lib/mongrel/
command.rb:212:in `run’
/usr/local/lib/ruby/gems/1.8/gems/mongrel-1.1.5/bin/mongrel_rails:
281

Normally, we could fix this by just logging into the postgres server
and force updating the password for that user. It was unnecessary,
because the ‘pg_roles’ table showed clearly that the user’s password
had not been changed - rails was being crazy, it had the right
password. But regardless, doing this would make the application start
working again.

Unfortunately, that hasn’t worked this time. Using the same username
and password, we can connect to the dbserver from the command line via
pgsql:

[[email protected] current]# psql -U USERNAME -W --host dbserver DBNAME
Password for user USERNAME: PASSWORD
Welcome to psql 8.1.21 (server 8.1.11), the PostgreSQL interactive
terminal.
Type: \copyright for distribution terms
\h for help with SQL commands
? for help with psql commands
\g or terminate with semicolon to execute query
\q to quit
DBNAME=#

… so we’re greater than 100% sure it’s NOT actually a postgres
problem, whether password, pg_hba, or whatever else, the problem is
all inside Ruby’s head.

We’ve tried:

  • Restarting the web application
  • Restarting the postgres server
  • Deleting the entire web application directory, checking it out from
    subversion, and starting it again
  • Using a different (but also valid) user & password in the config/
    database.yml file, and the error persists.

None of the steps above have helped. Does anyone have any idea what I
can do to fix this?

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