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Marc H. wrote:
|> Do we give away too much for free?
| My question will be provocative, but:
| Do you want to get paid for help?
However, currently I’m paying back the debt I incurred when tapping into
the knowledge of this list.
| I also totally agree with Phillip
|> And text is notoriously bad in conveying subtext
| I think a few people who help too may feel
| frustrated. This frustration is the problem IMHO,
| not people that ask questions - because you can
| always easily opt to not answer a question. (And if
| it was important, often the guy who asked can repeat
| some time later.)
This frustration probably results from a rather low number of regulars
and active participants. Those that were on the list when I began using
Ruby and reading this list largely disappeared, and the number has
dwindled, as not enough have moved in to fill the vacancies.
Thus, the same few ‘have’ to deal with the same (or eerily similar
questions) over and over again.
Imagine working for support, and your users call the whole day, each
with the same question to you. No wonder you’d get frustrated.
I’m happy that I moved above and beyond my first steps with Ruby to more
intermediary and advanced topics (I still get surprised by stuff Ara
posts, however, so I’m by no means a Ruby cutter), and can help newbies.
Sometimes, though, I have to take a deep breath, and shorten an initial
reply, so that I only sound impatient, and not annoyed, too. :\
~ I think nighttime is dark so you can imagine your fears with less
distraction. – Calvin
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