[OT] Heroku sending out bills for 0.00?

I set up a Heroku account years ago, and put up a stupid scaffolding
demo, and promptly forgot all about it. Today, I had two copies of a
bill for $0.00 in my Spam folder from Heroku for that demo site.

Anybody else seen this?

Walter

On Wed, Feb 2, 2011 at 8:26 AM, Walter Lee D. [email protected]
wrote:

I set up a Heroku account years ago, and put up a stupid scaffolding demo,
and promptly forgot all about it. Today, I had two copies of a bill for
$0.00 in my Spam folder from Heroku for that demo site.

I did too. I think it must be because SalesForce acquired the
company…
maybe they are reminding us that it is free for basic accounts :slight_smile: Or
maybe
an infrastructure for what is to come which needs not be said, but as
long
as reasonable I would gladly pay.

Me three, and my thoughts are similar to David’s. The party has to end
sometime.

I’d be sorry to see the free plan go because I use Heroku as a nursery
for tiny apps that for the most part sleep quietly, stirred only
occasionally from their slumber by that infernal Baidu spider (and its
imitators).

I did too, but I think I have received these for the past couple of
months.

I’ve sent mail to Heroku. Response:


david, Feb-02 08:46 am (PST):
Hey there,

We had a small bug in our invoicing system this month that caused
invoices to be sent out when there was nothing to charge. If you
received an invoice for $0, you can safely ignore it. You may have
also received duplicate emails for the same invoice, which you can
also safely ignore. Please accept our sincere apologies for the
confusion.

I think it’s some bad code that assumes it can’t possibly send a bill
for
0.00. Some defensive code is in order. All billing code should check for
sending out 0.00 bills and ridiculously large bills, even if it’s
redundant.

If you want to remind people that the service is free and may not remain
so,
just say it.

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