Net::SMTPSyntaxError (501 Sender syntax err$ Heroku

Random issue with my ruby on rails application out of the blue. I’m
getting
a 501 error each time a user tries to submit the form. This error does
not
occur when I’m running the app locally, it only occurs when I push to
Heroku.

heroku logs --tail(The error shows up below)

Net::SMTPSyntaxError (501 Sender syntax err$│
app/controllers/contact_controller.rb:38:$

def tour_create
@message = Message.new(params[:message])
@message.type = "Tour"
@message.save

if @message.valid?
          UserMailer.tour_signup(@message).deliver
          flash[:notice] = "Thank you for your interest in  You'll

receive an email from us confirming your participation in this
Thursday’s
tour within 24- 48 hours."
redirect_to("/tour/confirmed")
else
flash.now.alert = “Please fill all fields.”
render :tour_new
end
end

usermailer.rb

class UserMailer < ActionMailer::Base
  default from: "string"


  def tour_signup(message)
  @message = message

mail(:to => message.email,
:cc => "string that is an email goes here",
:subject => message.first_name + ", Let's Tour This Wednesday"
)
  end

  def orientation_signup(message, date)
    @message = message
    @date = date

    mail(:to => message.email,
      :cc => "email",
      :subject => message.first_name + ",string that gets sent to 

users
inbox
)
end

  def ask_a_question(message)
  @message = message

mail(:to => "emailstringgoes here",
:subject => message.first_name + " Has A Question"
)
  end

  def trial_kickoff_confirmation_to_user(message, type)
  @message = message
  @date = message.event_time.strftime("%l:%M %P, on %A, %B %-d")
    @type = type
    type_subject = type.split.map(&:capitalize).join(' ')

mail(:to => message.email,
:subject => "Your #{type_subject} Has Been Scheduled!"
)
  end

  def trial_kickoff_confirmation_to_hosts(message, type)
  @message = message
    @date = message.event_time.strftime("%l:%M %P, on %A, %B %-d")
    @type = type
    type_subject = type.split.map(&:capitalize).join(' ')

    if type == 'kick-off day'
      email = 'email'
    else
      email = 'email'
    end

mail(:to => email,
:subject => "#{type_subject} for " + message.first_name + " " +

message.last_name
)
end

  def new_member_from_batchbook(member, password)
    @member = member
    @password = password

    mail(:to => @email,
      #:cc => "emailgoes here string",
      :subject => "#{@first_name}, finish your profile at 

string.com!"
)
end

  def member_import_notification message, status
    @message = message
    @status = status
    mail(
      :to => '[email protected]',
      #:cc => "[email protected]",
      :subject => "#{@message['first_name']}, import to

[email protected] #{status}!"
)
end

  def no_new_member_notification
    mail(
      :to => '[email protected]',
      #:cc => "[email protected]",
      :subject => "Import ran. No new members!"
    )
  end
end

.ruby-env

bash -c 'echo "POSTMARK_API_TOKEN=`heroku config:get

POSTMARK_API_TOKEN" >> .env' bash -c 'echo "POSTMARK_SMTP_SERVER=heroku config:get
POSTMARK_SMTP_SERVER" >> .env' bash -c 'echo "POSTMARK_INBOUND_ADDRESS=heroku config:get
POSTMARK_INBOUND_ADDRESS`" >> .env’

On 2 August 2015 at 06:29, sanoy [email protected] wrote:

Random issue with my ruby on rails application out of the blue. I’m getting
a 501 error each time a user tries to submit the form. This error does not
occur when I’m running the app locally, it only occurs when I push to
Heroku.

heroku logs --tail(The error shows up below)

Net::SMTPSyntaxError (501 Sender syntax err$│
app/controllers/contact_controller.rb:38:$

Possibly one of the parameters for the email is invalid. I suggest
you log all the parameters (from, to, subject, etc) and see how they
look.

Colin

On 08/02/2015 01:29 AM, sanoy wrote:

Thursday’s tour within 24- 48 hours."
default from: “string”
mail(:to => message.email,
end
@message = message
message.last_name
def member_import_notification message, status
mail(
POSTMARK_API_TOKEN`" >> .env’
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For more options, visit https://groups.google.com/d/optout.

I had a similar problem (four years ago). The problem involved the
setup of the active mailer, (in my case with GoDaddy) that I never was
able to resolve until I switched to gmail. I can’t remember exactly
what the setup was, but it matched the values I found on the web for
Rails to Gmail.

Good luck.

Don Z

I’d like to see what is at app/controllers/contact_controller.rb, line
38.
Liz

On Sun, Aug 2, 2015 at 12:32 PM, Donald Z. [email protected]
wrote:

              app/controllers/contact_controller.rb:38:$

I can’t say for sure, but this might be a problem that the MTA you’re
trying to use isn’t configured or allowed to accept things from heroku,
or
without some further authentication.

On Sunday, 2 August 2015 02:11:52 UTC-4, sanoy wrote:

usermailer.rb

class UserMailer < ActionMailer::Base
  default from: "string"

The error you’re getting is the SMTP server rejecting your MAIL FROM
command because of an invalid address. You’ve sanitized it to “string”
here, so I can’t say what’s wrong with it. Make sure it doesn’t contain
any
unwanted characters, and if it has dashes in it make sure they haven’t
been
converted to Unicode ones by a “helpful” autocorrect.

You may want to reach out to Postmark’s support and see if they can
provide
additional insight from their logs.

–Matt J.

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