Knowledge management in OSS communities


Dear Ruby on Rails members/developers,

In June I sent my request regarding completing my questionnaire to
this discussion board. I received many responses. Thank you very much.
The result of the survey will be emailed you later.

For those who has not got time yet to complete my questionnaire, I
would be grateful if you could read the letter below and complete the

Many thanks,



I am a PhD student in e-Business in Durham University, Durham Business
School (UK). My research topic is “Knowledge management and innovation
in virtual organisations”. The aim of my thesis is to assess how and
to what extent knowledge is created, shared, and circulated in open
source software (OSS) communities.

In my empirical studies I am collecting primary data from members/
developers of OSS communities. Because you are the one who can give me
a correct picture of how you experience your contribution to OSS
activities, I would be very grateful if you could spend no more than
15 minutes to answer my questionnaire (URL:
There will be some prizes - after finishing the data collection, I
will randomly select some respondents and send them gift vouchers for
GBP 20 from Amazon.

Thank you very much for your time and cooperation. I greatly
appreciate your help in contributing to this research endeavour.

Zilia Iskoujina
PhD Student in e-Business

Durham University
Durham Business School

E-mail: removed_email_address@domain.invalid