Ive build a academic application where users can open tickets, something
like a help desk.
I want this tickets to be opened in Redmine, when the tickets get
updated on Redmine, update on my software too, when the user update on
my software, update in redmine.
I thinking in how to do this in a smart way, what you guys think?
plugin to Redmine?
forget Redmine and do your own ticket system?