I can't unsubscribe, please help

Hi,
I’m hoping someone can help me out with the unsubscribe process. I have
sent (many times) an email to [email protected] with
“unsubscribe” and/or “# unsubscribe” in the body. Each time I get back
this confirmation request (below). When I reply to it (I’ve tried
replying with “unsubscribe”, “# unsubscribe”, and with nothing at all) I
get a lengthy email in reply saying that my email has no effective
commands, etc.

And then I keep getting more emails from the mailing list.

I’ve also tried unsubscribing from
Mailing Lists but all I get is a
page that says “405 Not Allowed - nginx/0.7.67”

Thanks,
Matthew

On Thu, May 30, 2013 at 05:48:43AM +0900, Matthew Westerberg wrote:

Hi,
I’m hoping someone can help me out with the unsubscribe process. I
have sent (many times) an email to [email protected] with
“unsubscribe” and/or “# unsubscribe” in the body. Each time I get back
this confirmation request (below). When I reply to it (I’ve tried
replying with “unsubscribe”, “# unsubscribe”, and with nothing at all)
I get a lengthy email in reply saying that my email has no effective
commands, etc.

Have you tried replying with the quoted text of the confirmation request
still in your outgoing email? You seem to be saying you’ve replied with
a fresh email containing nothing, or nothing but the word “unsubscribe”
with or without a hash mark. I think you need specific parts of the
actual text of the confirmation request email in your reply.

Also . . . if you have replied that way, perhaps you’re replying with
an HTML email and it’s screwing up the ability of the system to read the
important parts of the reply. Make sure you’re replying in plaintext.

On May 29, 2013, at 13:48 , Matthew Westerberg
[email protected] wrote:

When I reply to it (I’ve tried replying with “unsubscribe”, “# unsubscribe”, and
with nothing at all) I get a lengthy email in reply saying that my email has no
effective commands, etc.

Just reply as-is. Don’t change the body at all. I just unsubscribed and
resubscribed and it worked fine. My steps:

  1. send “unsubscribe” in the body to [email protected] from my
    subscribed email address.
  2. get back an email for confirmation.
  3. hit reply, hit send. It looked something like this:

blah blah

unsubscribe
unsubscribe-confirm 201305300736321631415926 ryand-ruby zenspider.com

blah blah

I didn’t change the body at all. Do make sure that it too is sent from
the subscribed address. (I use email address extensions to sort into
mailboxes and track spammers… like Nicholas M.!)

  1. Get a final response that you’ve been unsubscribed.

Extra data: I’m using osx’s mail.app and sending/receiving plain text
email. Your mail client should also be sending plain text email to
ruby-talk-ctl@.

http://www.ruby-lang.org/en/community/mailing-lists/

Thank you.

From: Cliff R. [mailto:[email protected]]
Sent: Wednesday, May 29, 2013 3:59 PM
To: ruby-talk ML
Subject: Re: I can’t unsubscribe, please help

http://www.ruby-lang.org/en/community/mailing-lists/

On Wed, May 29, 2013 at 3:51 PM, Ryan D. [email protected]
wrote:

On May 29, 2013, at 13:48 , Matthew Westerberg
[email protected] wrote:

When I reply to it (I’ve tried replying with “unsubscribe”, “#
unsubscribe”, and with nothing at all) I get a lengthy email in reply
saying
that my email has no effective commands, etc.

Just reply as-is. Don’t change the body at all. I just unsubscribed and
resubscribed and it worked fine. My steps:

  1. send “unsubscribe” in the body to [email protected] from my
    subscribed email address.
  2. get back an email for confirmation.
  3. hit reply, hit send. It looked something like this:

blah blah

unsubscribe
unsubscribe-confirm 201305300736321631415926 ryand-ruby zenspider.com

blah blah

I didn’t change the body at all. Do make sure that it too is sent from
the
subscribed address. (I use email address extensions to sort into
mailboxes
and track spammers… like Nicholas M.!)

  1. Get a final response that you’ve been unsubscribed.

Extra data: I’m using osx’s mail.app and sending/receiving plain text
email.
Your mail client should also be sending plain text email to
ruby-talk-ctl@.

Unfortunately, I have the problem, too. Clearly not a unique one.

Thanks, Ryan. I think my issue might be that my email (Outlook) was
sending HTML not plain text. I changed that but now I’ve got a different
problem: I don’t receive the confirmation email (Step 2 in your
description below). And I’m not already unsubscribed because I keep on
getting emails from the mailing list. I’ve since tried sending the
initial unsubscribe request in both HTML and plain text and I don’t
receive any response. I’ve also tried responding (Step 3) in plain text
to the original (Step 2) confirmation emails that I received (before
asking for help) but nothing happens: not the final (Step 4) response or
even the one I was originally getting about “no effective commands,
blah, blah.”

When I originally sent (multiple) unsubscribe requests, the server
responded right away.

Any ideas why there is now no response at all?

Would an administrator kindly remove my email address from this mailing
list?

It’s not my intent to bother anyone or be lazy about this. I understand
that there is a procedure in place to unsubscribe. But it doesn’t work
for me. I’ve followed the directions for unsubscribing exactly as they
have been provided, and for me, for whatever reason, they don’t work.

I’d really appreciate it.

Thanks

Am 29.05.2013 22:48, schrieb Matthew Westerberg:

I’ve also tried unsubscribing from
http://www.ruby-lang.org/en/community/mailing-lists/ but all I get is
a page that says “405 Not Allowed - nginx/0.7.67”

www.ruby-lang.org is undergoing some changes right now and the
form does not work at the moment. This is a known issue.

For the time being, you can only subscribe/unsubscribe manually.

I’m seeing the same problem.
Shane

Shyamal Krishna wrote in post #1111040:

same problem here; expcet for thatI don’t get anything in reply when I
send the confirmatory unsubscribe mail, and the mailing list postings
keep flooding up my inbox :frowning: .

same problem here; expcet for thatI don’t get anything in reply when I
send the confirmatory unsubscribe mail, and the mailing list postings
keep flooding up my inbox :frowning: .


From: Matthew Westerberg <>
To: ruby-talk ML [email protected]
Sent: Thursday, May 30, 2013 2:18 AM
Subject: I can’t unsubscribe, please help

Hi,
I’m hoping someone can help me out with the unsubscribe process. I have
sent (many times) an email to [email protected] with
“unsubscribe” and/or “# unsubscribe” in the body. Each time I get back
this confirmation request (below). When I reply to it (I’ve tried
replying with “unsubscribe”, “# unsubscribe”, and with nothing at all) I
get a lengthy email in reply saying that my email has no effective
commands, etc.

And then I keep getting more emails from the mailing list.

I’ve also tried unsubscribing from
http://www.ruby-lang.org/en/community/mailing-lists/ but all I get is a
page that says “405 Not Allowed - nginx/0.7.67”

Thanks,
Matthew