Hi
I have the following classes and relations
ServiceDeskTicket
has_many :service_desk_status_histories
has_one :service_desk_resolution
ServiceDeskResolution
belongs_to :service_desk_ticket
def
self.add_resolution_on_convert_to_incident(sd_id,status_id,created_by_id,modified_by_id)
puts 'in resolution status is '+status_id.to_s
end
ServiceDeskStatusHistory
belongs_to :service_desk_ticket
self.add_status_histories_on_convert(sd_id,status_id,created_by_id,modified_by_id)
puts 'called add_status_histories_on_convert
end
Now from ServiceDeskTicket in a def I tried
sd_ticket=self.find(ticket_id)
sd_ticket.service_desk_resolution.add_resolution_on_convert(sd_ticket.id,sd_ticket.service_desk_status_id,created_by,modified_by)
Then I get error
error is undefined method `add_resolution_on_convert’ for
#ServiceDeskResolution:0xb73e2120
Well it shouldn’t be a surprise that calling a class method on an
instance doesn’t work. That’s just the way things work. The second
case is the interesting one. I assume you mean
The reason this works is because
sd_ticket.service_desk_status_histories is a proxy. Conceptually it is
a bit like a scoped version of ServiceDeskStatusHistory (scoped so
that it belongs to sd_ticket).
For example sd_ticket.service_desk_status_histories.find will only
find instances of ServiceDeskStatusHistory belonging to that ticket.
In a similar way class methods are available on this proxy object
(with_scope is used to scope them to the owner)
And the exception caught was
undefined method `add_resolution_on_convert_to_incident’ for
#ServiceDeskResolution:0xb72d66f0
Could you please tell me how can I solve this?
Hi
Thanks for your reply.Now it works…Actually before I was coding
complete thing in the controller and now I am changing that .And thus
tries to obey the principle of MVC (for example write the DB depenedent
code to corresponding model).But unfortunately till now I have not got a
good tutorial explaining how to separate all these (especially for a
beginner in rails since this is my first industrial project ).I am not
sure any such exists…Since this is a self learning process it may take
time… Isn’t it?
And the exception caught was
undefined method `add_resolution_on_convert_to_incident’ for
#ServiceDeskResolution:0xb72d66f0
Could you please tell me how can I solve this?