GoDaddy Woes

Has anyone had any luck setting up a Rails App using GoDaddy? I’m at my
wits
end, I uploaded the site using the “instructions” in the Help Center but
I
keep getting the

Application error
Rails application failed to start properly"

Error. I’ve lucked all over for help, and I’ve tried a bunch of things
(adjusting the chmod values of my dispatch files etc…) but it’s still
no
use. If anyone has some “step by step” instructions for adjusting a
fresh
GoDaddy upload that would be greatly appreciated.


View this message in context:
http://www.nabble.com/GoDaddy-Woes-tf1976730.html#a5422630
Sent from the RubyOnRails Users forum at Nabble.com.

SSpalding wrote:

Has anyone had any luck setting up a Rails App using GoDaddy? I’m at my
wits
end, I uploaded the site using the “instructions” in the Help Center but
I
keep getting the

Application error
Rails application failed to start properly"

Error. I’ve lucked all over for help, and I’ve tried a bunch of things
(adjusting the chmod values of my dispatch files etc…) but it’s still
no
use. If anyone has some “step by step” instructions for adjusting a
fresh
GoDaddy upload that would be greatly appreciated.


View this message in context:
http://www.nabble.com/GoDaddy-Woes-tf1976730.html#a5422630
Sent from the RubyOnRails Users forum at Nabble.com.

Best of luck to you! I cancelled my account last night after a week of
trying to get it to work! I’m moving on to DreamHost. GoDaddy support
was horrible and basically told me to figure it out on my own because
they didn’t have the resources to help. They checked that the server
was up and said that it had to be something in my app because everything
on their side looked fine. With limited access it was impossible for me
to troubleshoot so I’m hoping my experience with DreamHost will be
better.

Michael
mmodica at cox dot net

On 7/20/06, Michael [email protected] wrote:

http://www.nabble.com/GoDaddy-Woes-tf1976730.html#a5422630
better.

i <3 my dreamhost, just remember to change your account to ssh/sftp for
extra security. By default it is just ftp and telnet (shivers)

  • Ryan

I’m another GoDaddy victim. I volunteered to set up a content-managed
site
and decided to use typo. I built the whole thing locally and when
GoDaddy
finally got around to getting everything ready (another story about
domain
management…) I deployed it to… Nothing.

Filed a ticket.

Response was:

" Thank you for contacting hosting support. We have examined your
hosting
account and it has been determined that the Typo installation that you
have
installed, or other Ruby on Rails code that you have uploaded is
preventing
the site from functioning properly. We recommend that you check the
documentation of this Typo software regarding the issue, or otherwise
adjust
your code to ensure that is functioning to your specifications."

In other words, we don’t know, try something else and if it works, we’re
smart. But they’re not. I rewrote the thing in PHP, got it finished
and
will never darken their door again. Look forward to trying a2hosting.

Danilo Gurovich
Principal Engineer, Value Added Services
EarthLink
2947 Bradley Drive
Pasadena, CA 91107
626.296.5805 ­ ofc
818.554.4022 ­ mob

³You know, I have one simple request, and that is to have sharks with
frickin’ laser beams attached to their heads!²

SSpalding wrote:

Has anyone had any luck setting up a Rails App using GoDaddy?

I’d considered trying GoDaddy and had a brief chat with their technical
folks (after convincing the sales guy he couldn’t answer my questions).
As
of about a month ago, they had one guy working 3rd shift who was
‘playing
with it.’ That news made me look elsewhere.

A look at the Rails wiki this weekend made me decide to give a2hosting a try. I'm optimistic about the product I'm about to bring to market (No duh :-) ) and was looking for a service I could grow with; from shared hosting through VPS to a dedicated server. They were one of the very few that could offer that. What turned the trick, though, was that they were the only ones whose posting mentioned support for Mongrel.

So mid-Monday this week I signed up for a one month deal on their Small
Business plan ($9.95 by the month, $7.95/month for a one year contract).
They had me set up within a couple of hours. Tuesday morning I started
and
had my site functional my mid-afternoon. Tuesday afternoon, about
4:30PM I
entered a ticket asking them to set up Mongrel for my site. I got an
email
from a Level 3 support person at 8:09AM Wednesday asking me for some
additional information about the app’s location on the server (main vs
sub-domain, what directory, etc.). I responded at 10:40AM and got an
email
telling me it was all done at 2:55PM.

Important bit of background: this is my very first RoR deployment. And
it’s
done!

Bottom line: I couldn’t be happier with a2hosting. Rates are good.
Service is, IME, top notch. Mongrel is speedy as hell. Their cpanel is
useful as all getout. Only thing I needed that I didn’t have was puTTY.
And that, of course, is free! All is well with the world :wink:

hth,
Bill

Hi Danilo,

Danilo Gurovich wrote:

I’m another GoDaddy victim. I volunteered to set up
a content-managed site and decided to use typo.

Look forward to trying a2hosting.

a2hosting supports typo and has a little tutorial for setting it up at

https://support.a2hosting.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=378&nav=0,23,36

I should have mentioned that I did have one beef with them. Their
“What
is Ruby on Rails” page says "If your account has SSH access, you can
install
rails yourself by simply typing “rails /path/to/rails” where
‘/path/to/rails’ is a directory of your choosing under your home
directory.
… [I]f your username is USER, these are the steps to setting up rails
under your account:

cd /home/USER
rails /home/USER/railsapp
cd public_html
ln -s …/railsapp/public railsI was so intimidated by the prospect of
having
to ‘install Rails’ on a Linux box that I didn’t recognize this for what
it
was. This is not installing Rails. This is generating a Rails app.
Rails
was already installed and ready to go! Duh :wink:

Best regards,
Bill

Yea, I’d be glad to do anything to help those who have the misfortune of
having to use GoDaddy for their project. Send me the file and I’ll
transcribe it.

View this message in context:
http://www.nabble.com/GoDaddy-Woes-tf1976730.html#a5426614
Sent from the RubyOnRails Users forum at Nabble.com.

SSpalding <sbspalding@…> writes:

(adjusting the chmod values of my dispatch files etc…) but it’s still no
use. If anyone has some “step by step” instructions for adjusting a fresh
GoDaddy upload that would be greatly appreciated.

Hi,

I work in the hosting development group for Go Daddy and just saw your
post. If you’d like, I can take a look at why your application
doesn’t seem to be starting in our environment. It sounds like you’ve
gone through our help articles so I’d like to figure out how we can
improve our process, add tools for debugging, etc…

In the meantime, some quick thoughts (and I apologize up front if
you’ve already checked these):

  • you can enable error log reporting in your hosting account’s
    control panel which may show more information on the error.

  • our default path only has support for Rails 1.0.0. If your
    application requires 1.1.2 you can find instructions on modifying
    your application to use our 1.1.2 installation.

  • double-check your database settings, including the driver used for
    production since your app is put into that mode by default (we’ve
    seen folks accidentally setting sqlite instead of mysql, or
    vice-versa)

  • Line-endings on the dispatch.cgi file comes up where apache can’t
    find ruby; also just checking the location of ruby in
    dispatch.cgi’s shebang line.

Feel free to email me at [email protected] and we can verify your
account and get your Rails app up and running.

Thanks!

jason

Yeah. They don’t have a clue. I got it working and its pretty fast.
Not a
good environment for business apps but it will run a personal just file.
I
can’t type much and there are a few steps. If I sent you an audio file,
would you type it up for me?

I sent him the audio file and he got up and running. He’s going to type
it
up and I’ll post it to my site (and link it here).

http://wiki.rubyonrails.com/rails/pages/RailsWebHostsGoDaddyComments

SSpalding wrote:

Has anyone had any luck setting up a Rails App using GoDaddy? I’m at my
wits
end, I uploaded the site using the “instructions” in the Help Center but

If anyone has some “step by step” instructions for adjusting a
fresh
GoDaddy upload that would be greatly appreciated.

Ezra turned me on to rimuhosting.com. Arguably the best customer
service and tech support on the planet. I’ve been really happy with
them.

best,
jp

Step by step deploy a Ruby application on GoDaddy
http://wanghaiyang.me/archives/166