501 Syntax: HELO hostname - Mail problem

Hello…

I am encountering a problem sending emails from Windows using an
extermal smtp server.

When attempting to send out the email, the following error is
returned:

501 Syntax: HELO hostname

I have checked the format of the emails, and they are ok. It seems
it’s choking right at the begging of the connection to the smtp
server, when my computer needs to identify itself by sending the HELO
hostname

Full trace:

C:/ruby/lib/ruby/1.8/net/smtp.rb:680:in check_response' C:/ruby/lib/ruby/1.8/net/smtp.rb:653:ingetok’
C:/ruby/lib/ruby/1.8/net/smtp.rb:623:in helo' C:/ruby/lib/ruby/1.8/net/smtp.rb:401:indo_start’
C:/ruby/lib/ruby/1.8/net/smtp.rb:378:in start' C:/ruby/lib/ruby/1.8/net/smtp.rb:316:instart’
C:/ruby/bin/REShop/vendor/rails/actionmailer/lib/action_mailer/base.rb:
565:in perform_delivery_smtp' C:/ruby/bin/REShop/vendor/rails/actionmailer/lib/action_mailer/base.rb: 451:insend’
C:/ruby/bin/REShop/vendor/rails/actionmailer/lib/action_mailer/base.rb:
451:in deliver!' C:/ruby/bin/REShop/vendor/rails/actionmailer/lib/action_mailer/base.rb: 333:inmethod_missing’
C:/ruby/bin/REShop/app/controllers/cart_items_controller.rb:100:in
send_email' C:/ruby/bin/REShop/app/controllers/cart_items_controller.rb:92:inplace_order’
C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/
base.rb:1101:in send' C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/ base.rb:1101:inperform_action_without_filters’
C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/
filters.rb:696:in call_filters' C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/ filters.rb:688:inperform_action_without_benchmark’
C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/
benchmarking.rb:66:in perform_action_without_rescue' C:/ruby/lib/ruby/1.8/benchmark.rb:293:inmeasure’
C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/
benchmarking.rb:66:in perform_action_without_rescue' C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/ rescue.rb:83:inperform_action’
C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/
base.rb:435:in send' C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/ base.rb:435:inprocess_without_filters’
C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/
filters.rb:684:in process_without_session_management_support' C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/ session_management.rb:114:inprocess’
C:/ruby/bin/REShop/vendor/rails/actionpack/lib/action_controller/
base.rb:334:in process' C:/ruby/bin/REShop/vendor/rails/railties/lib/dispatcher.rb:41:indispatch’
C:/ruby/bin/REShop/vendor/rails/railties/lib/webrick_server.rb:113:in
handle_dispatch' C:/ruby/bin/REShop/vendor/rails/railties/lib/webrick_server.rb:79:inservice’
C:/ruby/lib/ruby/1.8/webrick/httpserver.rb:104:in service' C:/ruby/lib/ruby/1.8/webrick/httpserver.rb:65:inrun’
C:/ruby/lib/ruby/1.8/webrick/server.rb:173:in start_thread' C:/ruby/lib/ruby/1.8/webrick/server.rb:162:instart’
C:/ruby/lib/ruby/1.8/webrick/server.rb:162:in start_thread' C:/ruby/lib/ruby/1.8/webrick/server.rb:95:instart’
C:/ruby/lib/ruby/1.8/webrick/server.rb:92:in each' C:/ruby/lib/ruby/1.8/webrick/server.rb:92:instart’
C:/ruby/lib/ruby/1.8/webrick/server.rb:23:in start' C:/ruby/lib/ruby/1.8/webrick/server.rb:82:instart’
C:/ruby/bin/REShop/vendor/rails/railties/lib/webrick_server.rb:63:in
dispatch' C:/ruby/bin/REShop/vendor/rails/railties/lib/commands/servers/ webrick.rb:59 C:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:ingem_original_require’
C:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in
require' C:/ruby/bin/REShop/vendor/rails/activesupport/lib/active_support/ dependencies.rb:495:inrequire’
C:/ruby/bin/REShop/vendor/rails/activesupport/lib/active_support/
dependencies.rb:342:in new_constants_in' C:/ruby/bin/REShop/vendor/rails/activesupport/lib/active_support/ dependencies.rb:495:inrequire’
C:/ruby/bin/REShop/vendor/rails/railties/lib/commands/server.rb:39
C:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in
gem_original_require' C:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:inrequire’
script/server:3

Any ideas?

Thank you in advance,

GPB

I will answer this one on my own… :slight_smile:

I had missed the :domain part.

This works:

config.action_mailer.delivery_method = :smtp
ActionMailer::Base.server_settings = {
:address => “smtp.domain.com”,
:port => 25,
:domain => “domain.com”,
:user_name => “[email protected]”,
:password => “password”,
:authentication => :login
}