500 error, no log files

Hello,

A rails app that had been running smoothly for 2 months is suddenly
giving a 500 error. Unfortunately the production.log is not being
written to (the permissions seem to be fine) and the mongrel.log
doesn’t offer any clues. I’m on a media temple GS for this particular
app. Any ideas?

I’ve done a lot of googling but can’t seem to find anything.

G

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On 22 Dec 2009, at 00:30, G-Reg wrote:

A rails app that had been running smoothly for 2 months is suddenly
giving a 500 error. Unfortunately the production.log is not being
written to (the permissions seem to be fine) and the mongrel.log
doesn’t offer any clues. I’m on a media temple GS for this particular
app. Any ideas?

I’ve done a lot of googling but can’t seem to find anything.

Your host probably updated either Ruby, Rails or one of the gems you
are using, making your app break. Bundler
(GitHub - wycats/bundler
) is really nice to freeze gems into your app.

Best regards

Peter De Berdt

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