How to host Rails 2 application on site5 server

Hi All.

 I am develop a Ruby On Rails project. I am trying to

deploy my ruby project on site5 shared server, but i am unable to
browse the application and i am not getting any help from the support
team of hosting server. Can any one briefly explain me to solve the
problem. It would be grateful for me if anyone suggest me what to do.

Thanks in advance for your help…