# User experience spontaneous logouts

**URL:** <https://www.ruby-forum.com/t/user-experience-spontaneous-logouts/93146>\
**Category:** Rails\
**Created:** [April 28, 2007, 6:51am UTC](https://www.ruby-forum.com/t/user-experience-spontaneous-logouts/93146 "2007-04-28T06:51:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nathan](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/n/c5a1d2/32.png) [@nathan](https://www.ruby-forum.com/u/nathan)\
**Post date:** [April 28, 2007, 6:51am UTC](https://www.ruby-forum.com/t/user-experience-spontaneous-logouts/93146/1 "2007-04-28T06:51:47Z")

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One of the users of my RoR website, [mushroomobserver.org](http://mushroomobserver.org), has been  
complaining about getting spontaneously kicked out the site. I’ve  
looked at the logs and over the last 8 days this particular user has  
been logged out 15 times. Interestingly most of these logouts are  
within a second or two of a regular page load. My only guess is that  
he has some sort of malware on his system that is generating these  
requests. None of my other users are having this problem. Has anyone  
else ever see anything like this? I tried some google searches, but  
didn’t find anything. Assuming this isn’t a RoR specific problem, I’d  
be happy to get any recommendations of other sites or mailing lists  
where I might find some help.

Thank in advance,  
-Nathan

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**Author:** ![nathan](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/n/c5a1d2/32.png) [@nathan](https://www.ruby-forum.com/u/nathan)\
**Post date:** [April 28, 2007, 8:41am UTC](https://www.ruby-forum.com/t/user-experience-spontaneous-logouts/93146/2 "2007-04-28T08:41:36Z")

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Nathan wrote:

> One of the users of my RoR website, [mushroomobserver.org](http://mushroomobserver.org), has been  
> complaining about getting spontaneously kicked out the site. I’ve  
> looked at the logs and over the last 8 days this particular user has  
> been logged out 15 times. Interestingly most of these logouts are  
> within a second or two of a regular page load. My only guess is that  
> he has some sort of malware on his system that is generating these  
> requests. None of my other users are having this problem. Has anyone  
> else ever see anything like this? I tried some google searches, but  
> didn’t find anything. Assuming this isn’t a RoR specific problem, I’d  
> be happy to get any recommendations of other sites or mailing lists  
> where I might find some help.
> 
> Thank in advance,  
> -Nathan

he is probably using at web acceelerator…

I assume that the logout action is called from a link using GET??

the acceleerator will call that URL, thereby logging him…

I believe DHH worte about a couple pf years ago…google “google web  
accelerator”

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**Author:** ![nathan](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/n/c5a1d2/32.png) [@nathan](https://www.ruby-forum.com/u/nathan)\
**Post date:** [April 29, 2007, 5:19am UTC](https://www.ruby-forum.com/t/user-experience-spontaneous-logouts/93146/3 "2007-04-29T05:19:12Z")

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Thanks for the reply. It solved the problem perfectly.

-Nathan