# Ticketing/bugtracking plugin for rails

**URL:** <https://www.ruby-forum.com/t/ticketing-bugtracking-plugin-for-rails/178944>\
**Category:** Rails\
**Created:** [November 13, 2009, 10:40pm UTC](https://www.ruby-forum.com/t/ticketing-bugtracking-plugin-for-rails/178944 "2009-11-13T22:40:08Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![christoph\_j](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/76d3ee/32.png) [@christoph\_j](https://www.ruby-forum.com/u/christoph_j)\
**Post date:** [November 13, 2009, 10:40pm UTC](https://www.ruby-forum.com/t/ticketing-bugtracking-plugin-for-rails/178944/1 "2009-11-13T22:40:08Z")

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## yea, [uservoice.com](http://uservoice.com) is really cool, but you have to pay to get some nice features (I got some 0 bugs budget projects). It’s great for big players, that can effort the payments and can sort of outsource the issue (\*don’t get me wrong, I like lighthouse etc.). But me and I think a lot of other rails developers have little project and platforms where you don’t need such a “big gun” like [uservoice.com](http://uservoice.com) or [redmine.org](http://redmine.org). In some cases it might be irritating for users or visitors to report problems somewhere else on the internet (not the case with developers). In my case, I just start building the app and want to have a kind of a schedule/bugtracking/uservoice/status/… stuff to be there out of the box (through plugin) for me and others (who are not necessary developers). I think it a good way for alpha & beta stages of an app, when people can report directly without leaving the page (which is a little weird for me

my opinion).

So I think I will have to code it myself. Anyway, that’s a nice  
opportunity  
to enrich the community (given that the code doesn’t smell).

Cheers & thanks  
Chris