# Ticket tracking (ie: bugzilla / trac )?

**URL:** <https://www.ruby-forum.com/t/ticket-tracking-ie-bugzilla-trac/141645>\
**Category:** Rails\
**Created:** [June 28, 2008, 4:30am UTC](https://www.ruby-forum.com/t/ticket-tracking-ie-bugzilla-trac/141645 "2008-06-28T04:30:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![chovy](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/ecd19e/32.png) [@chovy](https://www.ruby-forum.com/u/chovy)\
**Post date:** [June 28, 2008, 4:30am UTC](https://www.ruby-forum.com/t/ticket-tracking-ie-bugzilla-trac/141645/1 "2008-06-28T04:30:59Z")

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I am looking for a simple ticket tracking system for a Rails project of  
mine.

Doesn’t have to be too fancy, what are others using out there?

My only requirement is that it is easy to setup and won’t take much  
time maintaining.

–  
Anthony E.  
408-656-2473  
[http://anthony.ettinger.name](http://anthony.ettinger.name)

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**Author:** ![chovy](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/ecd19e/32.png) [@chovy](https://www.ruby-forum.com/u/chovy)\
**Post date:** [June 28, 2008, 4:57am UTC](https://www.ruby-forum.com/t/ticket-tracking-ie-bugzilla-trac/141645/2 "2008-06-28T04:57:52Z")

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On Jun 28, 3:30 am, “Anthony E.” [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote:

> I am looking for a simple ticket tracking system for a Rails project of mine.
> 
> Doesn’t have to be too fancy, what are others using out there?

Looking for something to install yourself or a hosted service? If the  
latter, i’ve used both unfuddle and lighthouse. unfuddle has more in  
the way of extras, but i’ve never really used them - I just want to  
track issues. In the install and run it yourself category, some people  
speak well of redmine (never used it myself).

Fred

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**Author:** ![chovy](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/ecd19e/32.png) [@chovy](https://www.ruby-forum.com/u/chovy)\
**Post date:** [June 28, 2008, 5:04am UTC](https://www.ruby-forum.com/t/ticket-tracking-ie-bugzilla-trac/141645/3 "2008-06-28T05:04:18Z")

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Definitely looking something for free I can install myself.

It looks like Huddle is hosted plans only.  
Redmine looks like a cross between dotproject and trac (but  
questionable on the quality of it).

Taking a whack at an “emerge trac” command, if its too much a waste of  
time, default to a text file 🙂

> Fred
> 
> > My only requirement is that it is easy to setup and won’t take much  
> > time maintaining.
> > 
> > –  
> > Anthony E.  
> > 408-656-2473http://anthony.ettinger.name

–  
Anthony E.  
408-656-2473  
[http://anthony.ettinger.name](http://anthony.ettinger.name)

---

<div class="post-metadata">

**Author:** ![chovy](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/ecd19e/32.png) [@chovy](https://www.ruby-forum.com/u/chovy)\
**Post date:** [June 28, 2008, 5:21am UTC](https://www.ruby-forum.com/t/ticket-tracking-ie-bugzilla-trac/141645/4 "2008-06-28T05:21:49Z")

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On Fri, 2008-06-27 at 20:03 -0700, Anthony E. wrote:

> Definitely looking something for free I can install myself.
> 
> It looks like Huddle is hosted plans only.  
> Redmine looks like a cross between dotproject and trac (but  
> questionable on the quality of it).
> 
> Taking a whack at an “emerge trac” command, if its too much a waste of  
> time, default to a text file 🙂

* * *

trac is awesome but it probably has less ticket features and a lot more  
other stuff like the ability to integrate with svn.

Craig