# The Strange Case of the Disappearing Website **URL:** \ **Category:** Rails\ **Created:** [February 1, 2007, 5:16pm UTC](https://www.ruby-forum.com/t/the-strange-case-of-the-disappearing-website/84120 "2007-02-01T17:16:07Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![tomx](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/97f17d/32.png) [@tomx](https://www.ruby-forum.com/u/tomx)\ **Post date:** [February 1, 2007, 5:16pm UTC](https://www.ruby-forum.com/t/the-strange-case-of-the-disappearing-website/84120/1 "2007-02-01T17:16:07Z")
Hi there ROR folks. We’ve been running our web site [http://www.notts50plus.co.uk](http://www.notts50plus.co.uk) at textdrive for a while and have managed to get over most of the initial configuation hurdles that cropped up. So the thing is running fairly quickly and well, then all of a sudden the site disappears. I’ve looked in the FCGI-error-log and can’t see anything interesting. I’ve not found anything in the Crash log either. The only thing I can find is this error in the production log, but I don’t know what to make of it. Can anyone explain it our what it might mean. Processing Base#index (for 195.11.99.225 at 2007-01-29 11:23:49) [GET] Session ID: 6457a9ddbae7313629a36839aefed6b7 Parameters: {} ActionController::RoutingError (Recognition failed for “/stylesheets/none”): /usr/local/lib/ruby/gems/1.8/gems/actionpack-1.12.5/lib/action\_controller/routing.rb:522:in `recognition_failed' /usr/local/lib/ruby/gems/1.8/gems/actionpack-1.12.5/lib/action_controller/routing.rb:512:in `recognize!’ /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/dispatcher.rb:38:in `dispatch' /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi_handler.rb:150:in `process\_request’ /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi\_handler.rb:54:in `process!' /usr/local/lib/ruby/gems/1.8/gems/fcgi-0.8.6.1/./fcgi.rb:600:in `each\_cgi’ /usr/local/lib/ruby/gems/1.8/gems/fcgi-0.8.6.1/./fcgi.rb:597:in `each_cgi' /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi_handler.rb:53:in `process!’ /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi\_handler.rb:23:in `process!’ /users/home/nottsopi/web/public/dispatch.fcgi:24 Don’t normally like posting error messages but this one has me beaten. Any help is appreciated. Cheers Tom Nottingham UK ---
**Author:** ![tomx](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/97f17d/32.png) [@tomx](https://www.ruby-forum.com/u/tomx)\ **Post date:** [February 1, 2007, 9:43pm UTC](https://www.ruby-forum.com/t/the-strange-case-of-the-disappearing-website/84120/2 "2007-02-01T21:43:06Z")
That error looks like the url ‘/stylesheets/none’ is called but it doesn’t exist. With a standard set up, any files that don’t physically exist on the file system are passed on to rails to handle. As such you’ll get this kind of error if there are links to files that don’t exist. This is unlikely to be the cause of your website disappearances, but it’s worth finding out where those erroneous links are coming from. As for the disappearances, what actually happens? Do you get a blank screen or an error page? Steve ---
**Author:** ![tomx](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/97f17d/32.png) [@tomx](https://www.ruby-forum.com/u/tomx)\ **Post date:** [February 1, 2007, 10:31pm UTC](https://www.ruby-forum.com/t/the-strange-case-of-the-disappearing-website/84120/3 "2007-02-01T22:31:58Z")
Tom S. wrote: > Hi there ROR folks. > > We’ve been running our web site [http://www.notts50plus.co.uk](http://www.notts50plus.co.uk) at > textdrive for a while and have managed to get over most of the initial > configuation hurdles that cropped up. So the thing is running fairly > quickly and well, then all of a sudden the site disappears. > > I’ve looked in the FCGI-error-log and can’t see anything interesting. > I’ve not found anything in the Crash log either. The only thing I can > find is this error in the production log, but I don’t know what to make > of it. Can anyone explain it our what it might mean. > > Processing Base#index (for 195.11.99.225 at 2007-01-29 11:23:49) [GET] > Session ID: 6457a9ddbae7313629a36839aefed6b7 > Parameters: {} > > ActionController::RoutingError (Recognition failed for > “/stylesheets/none”): > /usr/local/lib/ruby/gems/1.8/gems/actionpack-1.12.5/lib/action\_controller/routing.rb:522:in > `recognition_failed' /usr/local/lib/ruby/gems/1.8/gems/actionpack-1.12.5/lib/action_controller/routing.rb:512:in `recognize!’ > /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/dispatcher.rb:38:in > `dispatch' /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi_handler.rb:150:in `process\_request’ > /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi\_handler.rb:54:in > `process!' /usr/local/lib/ruby/gems/1.8/gems/fcgi-0.8.6.1/./fcgi.rb:600:in `each\_cgi’ > /usr/local/lib/ruby/gems/1.8/gems/fcgi-0.8.6.1/./fcgi.rb:597:in > `each_cgi' /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi_handler.rb:53:in `process!’ > /usr/local/lib/ruby/gems/1.8/gems/rails-1.1.6/lib/fcgi\_handler.rb:23:in > `process!’ > /users/home/nottsopi/web/public/dispatch.fcgi:24 > > Don’t normally like posting error messages but this one has me beaten. > > Any help is appreciated. > > Cheers > Tom > > Nottingham UK Does the log entry not also give you a hint about the actual URL that was requested, together with the referrer? If not, then maybe a code change is called for? I looked through the site and found no problems. Stephan ---
**Author:** ![tomx](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/97f17d/32.png) [@tomx](https://www.ruby-forum.com/u/tomx)\ **Post date:** [February 9, 2007, 6:28pm UTC](https://www.ruby-forum.com/t/the-strange-case-of-the-disappearing-website/84120/4 "2007-02-09T18:28:26Z")
Stephan W. wrote: > > ActionController::RoutingError (Recognition failed for > > “/stylesheets/none”): > > Does the log entry not also give you a hint about the actual URL that > was requested, together with the referrer? If not, then maybe a code > change is called for? > > I looked through the site and found no problems. > > Stephan Stephan, I’ve finally found the problem it wasn’t with my app at all it was with my style sheet which contained a background:url(none); rather than background:none; Small difference but big problem. Thanks for you input, though I agree with you that it’s unlikely that this error would result in the site coming down on a regular basis, it can’t hurt to fix it and see if it makes a difference. Cheers Tom ---
**Author:** ![tomx](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/97f17d/32.png) [@tomx](https://www.ruby-forum.com/u/tomx)\ **Post date:** [February 9, 2007, 6:48pm UTC](https://www.ruby-forum.com/t/the-strange-case-of-the-disappearing-website/84120/5 "2007-02-09T18:48:13Z")
> Stephan, I’ve finally found the problem it wasn’t with my app at all it > was with my style sheet which contained a background:url(none); rather > than background:none; Small difference but big problem. I guess that error message could be improved to something like “Page not found: stylesheets/none”, instead of “Recognition failed …” In particular that stacktrace looks pretty redundant and distracting. Cheers to perseverance. See you, Stephan