# Textdrive / Joyent Support not responding?

**URL:** <https://www.ruby-forum.com/t/textdrive-joyent-support-not-responding/118483>\
**Category:** Rails\
**Created:** [October 27, 2007, 5:43pm UTC](https://www.ruby-forum.com/t/textdrive-joyent-support-not-responding/118483 "2007-10-27T17:43:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![d0t1q](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/d/9e8a1a/32.png) [@d0t1q](https://www.ruby-forum.com/u/d0t1q)\
**Post date:** [October 27, 2007, 5:43pm UTC](https://www.ruby-forum.com/t/textdrive-joyent-support-not-responding/118483/1 "2007-10-27T17:43:27Z")

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I’m thinking about going with an accelerator account through Joyent  
and have tried 3 times now to get a response to one simple question:

Does the setup costs include configuration of a standard rails app &  
cron entry to start the app @ reboot? And if not, do they offer (for a  
charge), services to configure this?

What worries me, Is I can’t keep any sort of consistent communication  
with this team anymore. What gives? Does anyone here know the answer?

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<div class="post-metadata">

**Author:** ![d0t1q](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/d/9e8a1a/32.png) [@d0t1q](https://www.ruby-forum.com/u/d0t1q)\
**Post date:** [October 28, 2007, 12:46am UTC](https://www.ruby-forum.com/t/textdrive-joyent-support-not-responding/118483/2 "2007-10-28T00:46:33Z")

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It is not configured by default to run a Rails app. However, there are  
support docs available that explain how to do it. Once you get used to  
how  
Solaris works (if you are not already familiar with it), it gets quite  
easy. When I set it up, there were a few differences from the docs, but  
over all, wasn’t too difficult to figure out.

On 10/27/07, neutek [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote:

> with this team anymore. What gives? Does anyone here know the answer?
> 
> >

–  
Richard J Hancock  
Lead Developer  
Rubicon TechVentures, LLC

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