# SMTP Mailer is KILLING me

**URL:** <https://www.ruby-forum.com/t/smtp-mailer-is-killing-me/154423>\
**Category:** Rails\
**Created:** [November 29, 2008, 9:49am UTC](https://www.ruby-forum.com/t/smtp-mailer-is-killing-me/154423 "2008-11-29T09:49:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lynchnco](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/l/c77e96/32.png) [@lynchnco](https://www.ruby-forum.com/u/lynchnco)\
**Post date:** [November 29, 2008, 9:49am UTC](https://www.ruby-forum.com/t/smtp-mailer-is-killing-me/154423/1 "2008-11-29T09:49:36Z")

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Folks, the first person to figure this one out will make my day. Let’s  
just say I’ve tried everything for the past few hours, and I’ve become  
frustrated to the point of forum-posting. So…ready? Here goes…

I keep getting this error: “553 This SMTP server requires authorisation.  
The password you’ve entered is incorrect”  
 → [http://pastie.org/326542](http://pastie.org/326542)

Only thing is the password IS correct. I checked with my web hoster. So  
I began some trial and error…like deleting the smtp information from  
the development.rb page. Nothing happened - same error.

I’m really stumped. Here’s everything I’m working with.

→ My “signups” controller: [http://pastie.org/326541](http://pastie.org/326541)  
 → My development.rb file: [http://pastie.org/326538](http://pastie.org/326538)  
 → My mailer: [http://pastie.org/326539](http://pastie.org/326539)  
 → The associated view: [http://pastie.org/326540](http://pastie.org/326540)

Please - any help would be greatly appreciated.

Cheers.

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<div class="post-metadata">

**Author:** ![lynchnco](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/l/c77e96/32.png) [@lynchnco](https://www.ruby-forum.com/u/lynchnco)\
**Post date:** [November 29, 2008, 10:04am UTC](https://www.ruby-forum.com/t/smtp-mailer-is-killing-me/154423/2 "2008-11-29T10:04:57Z")

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one dumb question, and this has caught me before, you are restarting  
after  
changing settings?

On Sat, 29 Nov 2008 17:49:36 +0900, Patrick Leahy

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**Author:** ![lynchnco](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/l/c77e96/32.png) [@lynchnco](https://www.ruby-forum.com/u/lynchnco)\
**Post date:** [November 29, 2008, 10:25am UTC](https://www.ruby-forum.com/t/smtp-mailer-is-killing-me/154423/3 "2008-11-29T10:25:11Z")

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Simon M. wrote:

> one dumb question, and this has caught me before, you are restarting  
> after  
> changing settings?
> 
> On Sat, 29 Nov 2008 17:49:36 +0900, Patrick Leahy

…

Yeah. Turns out that did it. Unbelievable. Thank you.

=)