# Sending mail times out (ActionMailer)

**URL:** <https://www.ruby-forum.com/t/sending-mail-times-out-actionmailer/95077>\
**Category:** Rails\
**Created:** [May 21, 2006, 8:25pm UTC](https://www.ruby-forum.com/t/sending-mail-times-out-actionmailer/95077 "2006-05-21T20:25:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Robert\_MannI](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/r/ac91a4/32.png) [@Robert\_MannI](https://www.ruby-forum.com/u/Robert_MannI)\
**Post date:** [May 21, 2006, 8:25pm UTC](https://www.ruby-forum.com/t/sending-mail-times-out-actionmailer/95077/1 "2006-05-21T20:25:51Z")

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Hi!

I’m on debian. Sending a mail from Rails times out:

Timeout::Error (execution expired):  
/usr/local/lib/ruby/1.8/timeout.rb:54:in `new' /usr/local/lib/ruby/1.8/net/protocol.rb:206:in`old\_open’  
/usr/local/lib/ruby/1.8/timeout.rb:56:in `timeout' /usr/local/lib/ruby/1.8/timeout.rb:76:in`timeout’  
/usr/local/lib/ruby/1.8/net/protocol.rb:206:in `old_open' /usr/local/lib/ruby/1.8/net/smtp.rb:393:in`do\_start’  
/usr/local/lib/ruby/1.8/net/smtp.rb:378:in `start' /usr/local/lib/ruby/1.8/net/smtp.rb:316:in`start’  
/usr/local/lib/ruby/gems/1.8/gems/actionmailer-1.2.1/lib/action\_mailer/base.rb:447:in  
`perform\_delivery\_smtp’

The mail server is up and working, the problem lies somewhere in Ruby  
code.

Any ideas?

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**Author:** ![Robert\_MannI](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/r/ac91a4/32.png) [@Robert\_MannI](https://www.ruby-forum.com/u/Robert_MannI)\
**Post date:** [May 22, 2006, 4:24am UTC](https://www.ruby-forum.com/t/sending-mail-times-out-actionmailer/95077/2 "2006-05-22T04:24:20Z")

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Does your email server require user authentication to send?

E

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**Author:** ![Robert\_MannI](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/r/ac91a4/32.png) [@Robert\_MannI](https://www.ruby-forum.com/u/Robert_MannI)\
**Post date:** [May 22, 2006, 12:17pm UTC](https://www.ruby-forum.com/t/sending-mail-times-out-actionmailer/95077/3 "2006-05-22T12:17:11Z")

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No, I found the problem though: apparently the DNS on the server is  
broken.  
I haven’t found the exact cause, but this is not a rails issue.

Thanks alot anyway,  
Rob

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<div class="post-metadata">

**Author:** ![Robert\_MannI](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/r/ac91a4/32.png) [@Robert\_MannI](https://www.ruby-forum.com/u/Robert_MannI)\
**Post date:** [August 7, 2006, 5:23pm UTC](https://www.ruby-forum.com/t/sending-mail-times-out-actionmailer/95077/4 "2006-08-07T17:23:34Z")

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Robert MannI wrote:

> No, I found the problem though: apparently the DNS on the server is  
> broken.  
> I haven’t found the exact cause, but this is not a rails issue.
> 
> Thanks alot anyway,  
> Rob

Did you ever find what the problem was?