# RubyGems hangs while updating the source index

**URL:** <https://www.ruby-forum.com/t/rubygems-hangs-while-updating-the-source-index/61004>\
**Category:** Ruby\
**Created:** [May 19, 2006, 7:15am UTC](https://www.ruby-forum.com/t/rubygems-hangs-while-updating-the-source-index/61004 "2006-05-19T07:15:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![2n193r](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/2/49beb7/32.png) [@2n193r](https://www.ruby-forum.com/u/2n193r)\
**Post date:** [May 19, 2006, 7:15am UTC](https://www.ruby-forum.com/t/rubygems-hangs-while-updating-the-source-index/61004/1 "2006-05-19T07:15:04Z")

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RubyGems hangs while updating the source index.  
I tried to execute:  
gem install rails --include-dependencies  
but the command freezes at the following message:  
“Updating Gem source index for: [http://gems.rubyforge.org](http://gems.rubyforge.org)”

Is there anything I’m doing wrong?

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<div class="post-metadata">

**Author:** ![2n193r](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/2/49beb7/32.png) [@2n193r](https://www.ruby-forum.com/u/2n193r)\
**Post date:** [May 19, 2006, 7:24am UTC](https://www.ruby-forum.com/t/rubygems-hangs-while-updating-the-source-index/61004/2 "2006-05-19T07:24:34Z")

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Most of the time a firewall is to blame here. If you have a firewall  
try disabling it and then see if you can successfully install gems. If  
there is still a problem you may have to go as far as uninstalling  
your firewall. I’m assuming you are on Windows since that is normally  
where this problem occurs.

The problem is not with Ruby but with certain Windows firewall products.

Ryan