# RMagick help

**URL:** <https://www.ruby-forum.com/t/rmagick-help/166713>\
**Category:** Ruby\
**Created:** [April 28, 2009, 8:21pm UTC](https://www.ruby-forum.com/t/rmagick-help/166713 "2009-04-28T20:21:22Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![vagabond](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/v/258eb7/32.png) [@vagabond](https://www.ruby-forum.com/u/vagabond)\
**Post date:** [April 28, 2009, 8:21pm UTC](https://www.ruby-forum.com/t/rmagick-help/166713/1 "2009-04-28T20:21:22Z")

</div>

I can run the ImageMagick command (convert /path/to/file/temp.pdf  
/path/to/file/temp.jpg) and it works fine.  
I can run script/console and do this - image = Magick::ImageList.new  
/path/to/file/temp.pdf, and it works fine.

However, when I run that same code in rails in development mode (using  
phusion), I get this error.

Magick::ImageMagickError (Postscript delegate failed  
`/Users/andrewthorp/Sites/gladhandle/crm/public/files/users/3/assets/logos/temp.pdf’:  
No such file or directory @ pdf.c/ReadPDFImage/612):

Anyone who can help me would be greatly appreciated…