# Re: ActionMailer - Sent but no mail? **URL:** \ **Category:** Rails\ **Created:** [November 15, 2005, 12:17am UTC](https://www.ruby-forum.com/t/re-actionmailer-sent-but-no-mail/51603 "2005-11-15T00:17:43Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![codeslush](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/c57346/32.png) [@codeslush](https://www.ruby-forum.com/u/codeslush)\ **Post date:** [November 15, 2005, 12:17am UTC](https://www.ruby-forum.com/t/re-actionmailer-sent-but-no-mail/51603/1 "2005-11-15T00:17:43Z")
okay, okay, okay…so, I had it disabled (unknowingly) in the development environment config file. So now that it is enabled there, I have a different problem: 502 Command is locally disabled Any ideas? Here is the development log info: Net::SMTPSyntaxError (502 Command is locally disabled ): c:/ruby/lib/ruby/1.8/net/smtp.rb:680:in `check_response' c:/ruby/lib/ruby/1.8/net/smtp.rb:582:in `auth\_login’ c:/ruby/lib/ruby/1.8/net/smtp.rb:581:in `critical' c:/ruby/lib/ruby/1.8/net/smtp.rb:581:in `auth\_login’ c:/ruby/lib/ruby/1.8/net/smtp.rb:571:in ` __send__' c:/ruby/lib/ruby/1.8/net/smtp.rb:571:in `authenticate’ c:/ruby/lib/ruby/1.8/net/smtp.rb:411:in `do_start' c:/ruby/lib/ruby/1.8/net/smtp.rb:378:in `start’ c:/ruby/lib/ruby/1.8/net/smtp.rb:316:in `start' c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action_mailer/base.rb:437:in `perform\_delivery\_smtp’ c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action\_mailer/base.rb:327:in `send' c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action_mailer/base.rb:327:in `deliver!’ c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action\_mailer/base.rb:254:in `deliver' /app/controllers/main_controller.rb:40:in `update’ c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action\_controller/base.rb:834:in `send' c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action_controller/base.rb:834:in `perform\_action\_without\_filters’ c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action\_controller/filters.rb:295:in `perform_action_without_benchmark' c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action_controller/benchmarking.rb:69:in `perform\_action\_without\_rescue’ c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action\_controller/benchmarking.rb:69:in `measure' c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action_controller/benchmarking.rb:69:in `perform\_action\_without\_rescue’ c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action\_controller/rescue.rb:82:in `perform_action' c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action_controller/base.rb:365:in `send’ c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action\_controller/base.rb:365:in `process_without_session_management_support' c:/ruby/lib/ruby/gems/1.8/gems/actionpack-1.10.2/lib/action_controller/session_management.rb:116:in `process’ c:/ruby/lib/ruby/gems/1.8/gems/rails-0.14.2/lib/dispatcher.rb:36:in `dispatch' c:/ruby/lib/ruby/gems/1.8/gems/rails-0.14.2/lib/webrick_server.rb:117:in `handle\_dispatch’ c:/ruby/lib/ruby/gems/1.8/gems/rails-0.14.2/lib/webrick\_server.rb:83:in `service' c:/ruby/lib/ruby/1.8/webrick/httpserver.rb:104:in `service’ c:/ruby/lib/ruby/1.8/webrick/httpserver.rb:65:in `run' c:/ruby/lib/ruby/1.8/webrick/server.rb:155:in `start\_thread’ c:/ruby/lib/ruby/1.8/webrick/server.rb:144:in `start' c:/ruby/lib/ruby/1.8/webrick/server.rb:144:in `start\_thread’ c:/ruby/lib/ruby/1.8/webrick/server.rb:94:in `start' c:/ruby/lib/ruby/1.8/webrick/server.rb:89:in `each’ c:/ruby/lib/ruby/1.8/webrick/server.rb:89:in `start' c:/ruby/lib/ruby/1.8/webrick/server.rb:79:in `start’ c:/ruby/lib/ruby/1.8/webrick/server.rb:79:in `start' c:/ruby/lib/ruby/gems/1.8/gems/rails-0.14.2/lib/webrick_server.rb:69:in `dispatch’ c:/ruby/lib/ruby/gems/1.8/gems/rails-0.14.2/lib/commands/server.rb:59 c:/ruby/lib/ruby/site\_ruby/1.8/rubygems/custom\_require.rb:18:in `require__' c:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:18:in `require’ c:/ruby/lib/ruby/gems/1.8/gems/activesupport-1.2.2/lib/active\_support/dependencies.rb:213:in `require’ script/server:5 Michael Michael [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote: Ettore, I have the same settings - but still no luck. In fact, I have gone so far as to provide invalid credentials just to see if I can get an error to show up and I don’t get anything indicating invalid credentials. Does anyone have any other input for this? Or possibly other things I can try? Is there any way to capture any error messages that may take place? Thanks for any input or experiences you may have! Michael Ettore B. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote: Hi, my settings are like this: ActionMailer::Base.delivery\_method = :smtp ActionMailer::Base.server\_settings = { :address =\> “[mail.mydomain.org](http://mail.mydomain.org)”, :port =\> 25, :domain =\> “[www.mydomain.org](http://www.mydomain.org)”, :authentication =\> :login, :user\_name =\> “xxxxxx”, :password =\> “xxxxx”} ActionMailer::Base.perform\_deliveries = true ActionMailer::Base.raise\_delivery\_errors = true ActionMailer::Base.default\_charset = “utf-8” it works fine hope it helps Ettore ``` Il giorno 14/nov/05, alle ore 22:38, Michael ha scritto: Hi, ``` I am attempting to use ActionMailer to send out an email (SMTP) and am having an issue. The log files show that the email is sent, but the email is not making it to my inbox. I have followed the documentation both on the Wiki and in the AWD book. I’m not sure which setting I have incorrect and need some pointers. :authentication - should this be set to true, or :login, :plain, etc…??? I’m finding conflicting documentation. :domain - Not quite sure what to put here. I have tried [cox.net](http://cox.net), [www.cox.net](http://www.cox.net), etc… I even took the HELO domain from one of the headers generated from my email client and I still didn’t get the email to come into my account. Is there any way to get error messages from failed emails? The development log file doesn’t show anything other than "Sent mail: " followed by the email I submitted. This should not be a relay issue because I’m attempting to use the actual smtp server of my ISP. Any guidance is greatly appreciated. Regards, Michael * * * Yahoo! FareChase - Search multiple travel sites in one click. * * * Rails mailing list removed\_email\_address@domain.invalid [http://lists.rubyonrails.org/mailman/listinfo/rails](http://lists.rubyonrails.org/mailman/listinfo/rails) * * * Rails mailing list removed\_email\_address@domain.invalid [http://lists.rubyonrails.org/mailman/listinfo/rails](http://lists.rubyonrails.org/mailman/listinfo/rails) * * * Yahoo! FareChase - Search multiple travel sites in one click. ---
**Author:** ![codeslush](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/c57346/32.png) [@codeslush](https://www.ruby-forum.com/u/codeslush)\ **Post date:** [November 15, 2005, 12:41am UTC](https://www.ruby-forum.com/t/re-actionmailer-sent-but-no-mail/51603/2 "2005-11-15T00:41:46Z")
Does your smtp server require a login? Mine didn’t and I think I was getting a 502 like you when I tried to send credentials. I had to actually remove the authentication, username & password options to get it to work. Shad On 11/14/05, Michael [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote: > ): > > `deliver’ > > `perform\_action’ > c:/ruby/lib/ruby/gems/1.8/gems/rails-0.14.2/lib/dispatcher.rb:36:in > c:/ruby/lib/ruby/1.8/webrick/server.rb:155:in > c:/ruby/lib/ruby/gems/1.8/gems/rails-0.14.2/lib/webrick\_server.rb:69:in > c:/ruby/lib/ruby/gems/1.8/gems/activesupport-1.2.2/lib/active\_support/dependencies.rb:213:in > > :domain =\> “[www.mydomain.org](http://www.mydomain.org)”, > > Hi, > > Any guidance is greatly appreciated. > removed\_email\_address@domain.invalid > Yahoo! FareChase - Search multiple travel sites in one click. > [http://lists.rubyonrails.org/mailman/listinfo/rails](http://lists.rubyonrails.org/mailman/listinfo/rails) – [http://www.ShadReynolds.com](http://www.ShadReynolds.com) [![Imgur](https://live.staticflickr.com/7623/27093141761_be583ae0a9.jpg "Shad Reynolds") ](https://www.flickr.com/photos/shadreynolds/) ---
**Author:** ![codeslush](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/c57346/32.png) [@codeslush](https://www.ruby-forum.com/u/codeslush)\ **Post date:** [November 15, 2005, 1:38am UTC](https://www.ruby-forum.com/t/re-actionmailer-sent-but-no-mail/51603/3 "2005-11-15T01:38:54Z")
On 11/14/05, Michael [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote: > okay, okay, okay…so, I had it disabled (unknowingly) in the development > environment config file. > > So now that it is enabled there, I have a different problem: > > 502 Command is locally disabled This sounds very much like the pain I went through when I was trying an authentication setting that wasn’t supported by the SMTP server (coincidentally Cox, when I’m working on this stuff from home). Try removing the :authentication, :login and :password lines from your settings. – - Chris ---
**Author:** ![codeslush](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/c57346/32.png) [@codeslush](https://www.ruby-forum.com/u/codeslush)\ **Post date:** [November 15, 2005, 2:05am UTC](https://www.ruby-forum.com/t/re-actionmailer-sent-but-no-mail/51603/4 "2005-11-15T02:05:57Z")
WOW…unbelievable…you are correct. I had no idea my outbound mail didn’t require authentication! ☹ Sure enough, I took those lines out and all is well. That is good, because it tells me I have my settings correct now. However, I need to achieve something a little different. It is good that I was able to get this working via cox with my personal address, but now I want to send through an email account hosted at godaddy. I understand relaying can be problematic, but within Thunderbird, I can send and receive through the hosted account address from my home computer w/o a problem. Within Rails, however, I get the following error: Errno::EINVAL. Based on the log, I am pretty sure it is timing out for some reason. I have tried with and w/o credentials. Does anyone know about this error? c:/ruby/lib/ruby/1.8/net/protocol.rb:197:in `sysread' c:/ruby/lib/ruby/1.8/net/protocol.rb:197:in `rbuf\_fill’ c:/ruby/lib/ruby/1.8/net/protocol.rb:196:in `timeout' c:/ruby/lib/ruby/1.8/timeout.rb:55:in `timeout’ c:/ruby/lib/ruby/1.8/net/protocol.rb:196:in `rbuf_fill' c:/ruby/lib/ruby/1.8/net/protocol.rb:160:in `readuntil’ c:/ruby/lib/ruby/1.8/net/protocol.rb:171:in `readline' c:/ruby/lib/ruby/1.8/net/smtp.rb:664:in `recv\_response’ c:/ruby/lib/ruby/1.8/net/smtp.rb:396:in `do_start' c:/ruby/lib/ruby/1.8/net/smtp.rb:396:in `critical’ c:/ruby/lib/ruby/1.8/net/smtp.rb:396:in `do_start' c:/ruby/lib/ruby/1.8/net/smtp.rb:378:in `start’ c:/ruby/lib/ruby/1.8/net/smtp.rb:316:in `start' c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action_mailer/base.rb:437:in `perform\_delivery\_smtp’ c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action\_mailer/base.rb:327:in `send' c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action_mailer/base.rb:327:in `deliver!’ c:/ruby/lib/ruby/gems/1.8/gems/actionmailer-1.1.2/lib/action\_mailer/base.rb:254:in `deliver' #{RAILS_ROOT}/app/controllers/main_controller.rb:40:in `update’ Thanks, Michael Chris C. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote: On 11/14/05, Michael wrote: > okay, okay, okay…so, I had it disabled (unknowingly) in the development > environment config file. > > So now that it is enabled there, I have a different problem: > > 502 Command is locally disabled This sounds very much like the pain I went through when I was trying an authentication setting that wasn’t supported by the SMTP server (coincidentally Cox, when I’m working on this stuff from home). Try removing the :authentication, :login and :password lines from your settings. – - Chris