# Railsplayground MIA?

**URL:** <https://www.ruby-forum.com/t/railsplayground-mia/91918>\
**Category:** Rails\
**Created:** [April 13, 2007, 1:15pm UTC](https://www.ruby-forum.com/t/railsplayground-mia/91918 "2007-04-13T13:15:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![xia](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/x/bb73d2/32.png) [@xia](https://www.ruby-forum.com/u/xia)\
**Post date:** [April 13, 2007, 1:15pm UTC](https://www.ruby-forum.com/t/railsplayground-mia/91918/1 "2007-04-13T13:15:10Z")

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Is anyone else having trouble getting in contact with railsplayground?

I haven’t had even an automated response to support requests all week,  
and my forum registration is still pending.

The toll free number on their site appears to not be working from  
Australia.

Anyone have any clues?

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**Author:** ![xia](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/x/bb73d2/32.png) [@xia](https://www.ruby-forum.com/u/xia)\
**Post date:** [April 13, 2007, 8:54pm UTC](https://www.ruby-forum.com/t/railsplayground-mia/91918/2 "2007-04-13T20:54:05Z")

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Hello,

It sounds like we are having problems receiving your emails to us.  
What address are you sending them to? You can also submit a ticket  
using our billing/account manager at  
[https://accounts.railsplayground.net](https://accounts.railsplayground.net)

–  
Joe C.

> **[RailsPlayground.com Ruby On Rails Hosting](https://railsplayground.com/)**
>
> Ruby on Rails Web Hosting starting at just $5/a month

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**Author:** ![xia](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/x/bb73d2/32.png) [@xia](https://www.ruby-forum.com/u/xia)\
**Post date:** [April 13, 2007, 10:33pm UTC](https://www.ruby-forum.com/t/railsplayground-mia/91918/3 "2007-04-13T22:33:21Z")

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Wow Joe!

Now that’s service. I think you’ve just convinced me to keep  
RailsPlaygound in mind when/if I’m ever looking for a Rails hosting  
service.

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**Author:** ![xia](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/x/bb73d2/32.png) [@xia](https://www.ruby-forum.com/u/xia)\
**Post date:** [April 14, 2007, 2:57am UTC](https://www.ruby-forum.com/t/railsplayground-mia/91918/4 "2007-04-14T02:57:06Z")

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Thanks Joe! Was using removed\_email\_address@domain.invalid

will use the ticket system now.

Cheers!