# Radiant on bluehost error - undefined method \`downcase' for **URL:** \ **Category:** Deployment\ **Created:** [March 6, 2008, 4:42pm UTC](https://www.ruby-forum.com/t/radiant-on-bluehost-error-undefined-method-downcase-for/131163 "2008-03-06T16:42:54Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![afewtips](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/a/76d3ee/32.png) [@afewtips](https://www.ruby-forum.com/u/afewtips)\ **Post date:** [March 6, 2008, 4:42pm UTC](https://www.ruby-forum.com/t/radiant-on-bluehost-error-undefined-method-downcase-for/131163/1 "2008-03-06T16:42:54Z")
Hello, I am new to Ruby (seems to be a common starting line) and I am having a problem running Radiant. I am using Bluehost and have installed and ran the sample app that Bluehost uses for Ruby. Then I installed Radiant - all went well until I tried to run Radiant. Error 500 and the production log file shows the below. All of the permissions are correct I have tried all of the .htaccess changes, enviornment file changes from all of the other posts - but still get the same error as below. After I make changes, will they be in effect if I don’t restart apache or restart something else that I don’t have access to? Has anyone ever gotten Radiant to run in Bluehost? Thanks # Logfile created on Wed Mar 05 18:56:37 -0700 2008 by / Migrating to CreateRadiantTables (1) Migrating to InsertInitialData (2) Migrating to RenameBehaviorColumn (3) Migrating to RenameFilterColumn (4) Migrating to AddVirtualColumnToPage (5) Migrating to IntegerColumnsToBoolean (6) Migrating to RemoveVirtualColumnFromPage (7) Migrating to AddVirtualColumnToPageAgain (8) Migrating to AddContentTypeFieldToLayout (9) Migrating to MergeBehaviorsAndPages (10) Migrating to RenameTypeColumnOnPageToClassName (11) Migrating to CreateExtensionMeta (12) Migrating to AddNotesFieldToUser (13) Migrating to RenameConfigDefaultPartsKey (14) Migrating to AddOptimisticLocking (15) Migrating to AddSessions (16) undefined method `downcase' for nil:NilClass /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/actionpack/lib/action_controller/request.rb:22:in`method’ /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/actionpack/lib/action\_controller/routing.rb:1366:in `extract_request_environment' /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/actionpack/lib/action_controller/routing.rb:1315:in`recognize’ /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/dispatcher.rb:40:in `dispatch' /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/fcgi_handler.rb:168:in`process\_request’ /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/fcgi\_handler.rb:143:in `process_each_request!' /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/fcgi_handler.rb:109:in`with\_signal\_handler’ /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/fcgi\_handler.rb:142:in `process_each_request!' /usr/lib/ruby/gems/1.8/gems/fcgi-0.8.7/lib/fcgi.rb:606:in`each\_cgi’ /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/fcgi\_handler.rb:141:in `process_each_request!' /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/fcgi_handler.rb:55:in`process!’ /home/afewtips/.gems/gems/radiant-0.6.4/vendor/rails/railties/lib/fcgi\_handler.rb:25:in `process!’ ./dispatch.fcgi:25 ---
**Author:** ![afewtips](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/a/76d3ee/32.png) [@afewtips](https://www.ruby-forum.com/u/afewtips)\ **Post date:** [March 28, 2008, 11:26pm UTC](https://www.ruby-forum.com/t/radiant-on-bluehost-error-undefined-method-downcase-for/131163/2 "2008-03-28T23:26:45Z")
Hello Michael, The problem may be with the data. If I type in the Ruby command puts “A”.downcase it correctly displays the lower case a. If I type the Ruby command puts nil.downcase I receive the errors you state above, namely, undefined method `downcase’ for nil:NilClass (NoMethodError) I suggest you check your data to ensure the thing your trying to downcase isn’t nil. Example: str = nil puts str.downcase unless str == nil That said, I know that when installing Perl modules on BlueHost I had to modify the path to get the application to know where to find not only the standard BlueHost perl modules but also the special perl modules I installed. BlueHost has a handy-dandy way of doing this, described on the cPanel in the Perl section. They don’t have this (yet) for Ruby/Rails, but I would seriously look at the path. When you installed Ruby and Rails, did you follow the BlueHost sample at [http://helpdesk.bluehost.com/kb/index.php?x=&mod\_id=2&id=232](http://helpdesk.bluehost.com/kb/index.php?x=&mod_id=2&id=232) The path in the example looks like it has a different structure than the path in your error messages. The BlueHost forums are great for looking up solutions to problems like this. It looks like at least one other person has installed Radiant on BlueHost. [http://bluehostforums.com/showthread.php?t=3398&highlight=radiant](http://bluehostforums.com/showthread.php?t=3398&highlight=radiant) Good luck, Terri ---
**Author:** ![afewtips](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/a/76d3ee/32.png) [@afewtips](https://www.ruby-forum.com/u/afewtips)\ **Post date:** [March 28, 2008, 11:48pm UTC](https://www.ruby-forum.com/t/radiant-on-bluehost-error-undefined-method-downcase-for/131163/3 "2008-03-28T23:48:52Z")
Thanks very much for the reply and your thoughts on the error. I have put the hope of Ruby on Bluehost away and if i decide to pursue Ruby more (and if I find the time I want to) I will do it on SliceHost. Thanks again.