# Problem with forgotten password **URL:** \ **Category:** Engines\ **Created:** [March 22, 2006, 1:57am UTC](https://www.ruby-forum.com/t/problem-with-forgotten-password/55554 "2006-03-22T01:57:55Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![crucoba](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@crucoba](https://www.ruby-forum.com/u/crucoba)\ **Post date:** [March 22, 2006, 1:57am UTC](https://www.ruby-forum.com/t/problem-with-forgotten-password/55554/1 "2006-03-22T01:57:55Z")
I’m getting the following problem after entering my email in the "forgotten password’ form. But, oddly it only happens in production mode, not development mode. Any ideas? —cut---- undefined method `errors’ for nil:NilClass Extracted source (around line #4): 1: 2: ### Forgotten Password 3: 4: \<%= error\_messages\_for ‘user’ %\> 5: 6: 7: Enter your email address in the field below and click ‘Reset Password’ to have instructions on how to retrieve your forgotten password emailed to you. RAILS\_ROOT: script/…/config/… Application Trace | Framework Trace | Full Trace ./script/…/config/…/vendor/rails/actionpack/lib/action\_view/helpers/active\_record\_helper.rb:106:in `error_messages_for' #{RAILS_ROOT}/vendor/plugins/login_engine/app/views/user/forgot_password.rhtml:4 ./script/../config/../vendor/rails/actionpack/lib/action_view/base.rb:268:in`compile\_and\_render\_template’ ./script/…/config/…/vendor/rails/actionpack/lib/action\_view/base.rb:244:in `render_template' ./script/../config/../vendor/rails/actionpack/lib/action_view/base.rb:205:in`render\_file’ ./script/…/config/…/vendor/rails/actionpack/lib/action\_controller/base.rb:655:in `render_file' ./script/../config/../vendor/rails/actionpack/lib/action_controller/base.rb:595:in`render\_with\_no\_layout’ ./script/…/config/…/vendor/rails/actionpack/lib/action\_controller/layout.rb:220:in `render_without_benchmark' ./script/../config/../vendor/rails/actionpack/lib/action_controller/benchmarking.rb:53:in`render’ /usr/lib/ruby/1.8/benchmark.rb:293:in `measure' ./script/../config/../vendor/rails/actionpack/lib/action_controller/benchmarking.rb:53:in`render’ ./script/…/config/…/vendor/rails/actionpack/lib/action\_controller/base.rb:854:in `perform\_action\_without\_filters’ ./script/…/config/…/vendor/rails/actionpack/lib/action\_contr ---
**Author:** ![crucoba](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@crucoba](https://www.ruby-forum.com/u/crucoba)\ **Post date:** [March 22, 2006, 1:58pm UTC](https://www.ruby-forum.com/t/problem-with-forgotten-password/55554/2 "2006-03-22T13:58:17Z")
Does the path to the application on your production server contain any hyphens or other punctuation characters? There’s a problem that was just fixed in the trunk of the Engines plugin. See [UserEngine Bug #53 biting me - Engines - Ruby-Forum](http://www.ruby-forum.com/topic/58373) The same thing was happening to me and this seems to have fixed it completely. It’s a one-line change to one file in the Engines plugin so it’s pretty easy to test without having to install an entirely new version. -sk David C. wrote: > I’m getting the following problem after entering my email in the > "forgotten > password’ form. But, oddly it only happens in production mode, not > development mode. Any ideas? > > —cut---- > undefined method `errors’ for nil:NilClass > > Extracted source (around line #4): > > 1: > > > 2: > ### Forgotten Password > > 3: > 4: \<%= error\_messages\_for ‘user’ %\> > 5: > 6: > > 7: > > Enter your email address in the field below and click ‘Reset > Password’ to have instructions on how to retrieve your forgotten > password > emailed to you. > > RAILS\_ROOT: script/…/config/… > Application Trace | Framework Trace | Full Trace > > ./script/…/config/…/vendor/rails/actionpack/lib/action\_view/helpers/active\_record\_helper.rb:106:in > `error_messages_for' #{RAILS_ROOT}/vendor/plugins/login_engine/app/views/user/forgot_password.rhtml:4 ./script/../config/../vendor/rails/actionpack/lib/action_view/base.rb:268:in `compile\_and\_render\_template’ > ./script/…/config/…/vendor/rails/actionpack/lib/action\_view/base.rb:244:in > `render_template' ./script/../config/../vendor/rails/actionpack/lib/action_view/base.rb:205:in `render\_file’ > ./script/…/config/…/vendor/rails/actionpack/lib/action\_controller/base.rb:655:in > `render_file' ./script/../config/../vendor/rails/actionpack/lib/action_controller/base.rb:595:in `render\_with\_no\_layout’ > ./script/…/config/…/vendor/rails/actionpack/lib/action\_controller/layout.rb:220:in > `render_without_benchmark' ./script/../config/../vendor/rails/actionpack/lib/action_controller/benchmarking.rb:53:in `render’ > /usr/lib/ruby/1.8/benchmark.rb:293:in `measure' ./script/../config/../vendor/rails/actionpack/lib/action_controller/benchmarking.rb:53:in `render’ > ./script/…/config/…/vendor/rails/actionpack/lib/action\_controller/base.rb:854:in > `perform\_action\_without\_filters’ > ./script/…/config/…/vendor/rails/actionpack/lib/action\_contr ---
**Author:** ![crucoba](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@crucoba](https://www.ruby-forum.com/u/crucoba)\ **Post date:** [March 23, 2006, 1:05am UTC](https://www.ruby-forum.com/t/problem-with-forgotten-password/55554/3 "2006-03-23T01:05:51Z")
On Wednesday 22 March 2006 07:58 am, Steve K. wrote: > Does the path to the application on your production server contain any > hyphens or other punctuation characters? There’s a problem that was just > fixed in the trunk of the Engines plugin. > > See [UserEngine Bug #53 biting me - Engines - Ruby-Forum](http://www.ruby-forum.com/topic/58373) > > The same thing was happening to me and this seems to have fixed it > completely. I think I accessed it as “localhost”, which would be ‘no’, but others are using an IP address. Will the IP address cause the problem too? ---
**Author:** ![crucoba](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@crucoba](https://www.ruby-forum.com/u/crucoba)\ **Post date:** [March 23, 2006, 1:11am UTC](https://www.ruby-forum.com/t/problem-with-forgotten-password/55554/4 "2006-03-23T01:11:47Z")
On Wednesday 22 March 2006 07:58 am, Steve K. wrote: > Does the path to the application on your production server contain any > hyphens or other punctuation characters? There’s a problem that was just > fixed in the trunk of the Engines plugin. And actually, there is a colon because it’s running on a non standard port. ---
**Author:** ![crucoba](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@crucoba](https://www.ruby-forum.com/u/crucoba)\ **Post date:** [March 24, 2006, 12:35am UTC](https://www.ruby-forum.com/t/problem-with-forgotten-password/55554/5 "2006-03-24T00:35:23Z")
OK. It turns out (I think) , it was failure to properly configure the action\_mailer for the production environment. Thanks though. ---
**Author:** ![crucoba](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@crucoba](https://www.ruby-forum.com/u/crucoba)\ **Post date:** [March 23, 2006, 8:38pm UTC](https://www.ruby-forum.com/t/problem-with-forgotten-password/55554/6 "2006-03-23T20:38:12Z")
No, not the URL. The path the files are located in. For instance, maybe your app is in /usr/local/railsapps/myapp or if you’re on Windows c:\railstuff\myapp If any of the directory names leading up to your application files contain a hyphen and possibly some other punctuation characters, that would cause a problem like you describe, for which there is a simple fix available. The above directory paths wouldn’t have this problem, but these would: /usr/local/rails-apps/myapp or c:\railstuff\my-app Get it? -sk David C. wrote: > On Wednesday 22 March 2006 07:58 am, Steve K. wrote: > > > Does the path to the application on your production server contain any > > hyphens or other punctuation characters? There’s a problem that was just > > fixed in the trunk of the Engines plugin. > > And actually, there is a colon because it’s running on a non standard > port.