# Problem loading files in Ruby CGI scripts **URL:** \ **Category:** Ruby\ **Created:** [May 15, 2007, 3:14pm UTC](https://www.ruby-forum.com/t/problem-loading-files-in-ruby-cgi-scripts/104216 "2007-05-15T15:14:52Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![tobyr](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/ebca7d/32.png) [@tobyr](https://www.ruby-forum.com/u/tobyr)\ **Post date:** [May 15, 2007, 3:14pm UTC](https://www.ruby-forum.com/t/problem-loading-files-in-ruby-cgi-scripts/104216/1 "2007-05-15T15:14:52Z")
This is not a Ruby problem as such, but I’m hoping someone will have come across this problem before and can advise. I have a basic CGI script, that loads a YAML file and prints out HTML and a few calculated results. The script works fine when I run it from the command line, but (no surprise!) I have problems when trying to access it from a browser. The error message in the APache log (abbreviated) is " No such file or directory - /usr/local/lib/ruby/1.8/sparc-solaris2.9/stringio.so (LoadError) from /usr/local/lib/ruby/1.8/yaml.rb:9" I guess this must be something to do with permissions, or environment, because the file referred to _does_ exist. Broadly speaking, from a few basic tests, it seems that none of the ‘requires’ are working. Any ideas? thanks in advance ---
**Author:** ![tobyr](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/ebca7d/32.png) [@tobyr](https://www.ruby-forum.com/u/tobyr)\ **Post date:** [May 15, 2007, 4:23pm UTC](https://www.ruby-forum.com/t/problem-loading-files-in-ruby-cgi-scripts/104216/2 "2007-05-15T16:23:14Z")
Only some obvious ones. Is your environment set up correctly? Does the Apache uid have access to those files? Are you running Apache in a chroot jail? On 5/15/07, Toby R. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote: > from /usr/local/lib/ruby/1.8/yaml.rb:9" > Posted via [http://www.ruby-forum.com/](http://www.ruby-forum.com/). – “Hey brother christian with your high and mighty errand, Your actions speak so loud, I can’t hear a word you’re saying.” -Greg Graffin (Bad Religion) ---
**Author:** ![tobyr](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/ebca7d/32.png) [@tobyr](https://www.ruby-forum.com/u/tobyr)\ **Post date:** [May 15, 2007, 4:42pm UTC](https://www.ruby-forum.com/t/problem-loading-files-in-ruby-cgi-scripts/104216/3 "2007-05-15T16:42:19Z")
Glen H. wrote: > Only some obvious ones. Is your environment set up correctly? Does the > Apache uid have access to those files? Are you running Apache in a > chroot > jail? The file permissions seem OK (all can be read by anybody). I don’t know about a chroot jail (I’m not the sys admin). As far as environment is concerned I must admit I don’t know how to check or alter that - can you point me in the right direction? Thanks again. ---
**Author:** ![tobyr](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/ebca7d/32.png) [@tobyr](https://www.ruby-forum.com/u/tobyr)\ **Post date:** [May 15, 2007, 5:25pm UTC](https://www.ruby-forum.com/t/problem-loading-files-in-ruby-cgi-scripts/104216/4 "2007-05-15T17:25:23Z")
It sounds like your environment is probably okay, you said things work from the command line. However if Apache is running chroot then it is possible it can’t get to files on the regular filesystem. Then again the error message you are getting is coming from yaml.rb which it seems to find without any trouble. I suppose it could be an ACL type issue although I haven’t used solaris in years and don’t know what equivalent they have. I’m afraid without seeing the machine I can’t be of much more help. My suggestion would be to see if the sys admin can help you out. Sorry. On 5/15/07, Toby R. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote: > point me in the right direction? Thanks again. > > – > Posted via [http://www.ruby-forum.com/](http://www.ruby-forum.com/). – “Hey brother christian with your high and mighty errand, Your actions speak so loud, I can’t hear a word you’re saying.” -Greg Graffin (Bad Religion) ---
**Author:** ![tobyr](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/ebca7d/32.png) [@tobyr](https://www.ruby-forum.com/u/tobyr)\ **Post date:** [May 15, 2007, 9:01pm UTC](https://www.ruby-forum.com/t/problem-loading-files-in-ruby-cgi-scripts/104216/5 "2007-05-15T21:01:14Z")
Problem solved - my sys admin sorted me out with an .htaccess file, which for the record is: SetEnv LD\_LIBRARY\_PATH /usr/local/lib:/usr/sfw/lib:/net/dante-sw/lib:/usr/ccs/lib:/usr/lib:/lib SetEnv LD\_RUN\_PATH /usr/local/lib:/usr/sfw/lib:/net/dante-sw/lib:/usr/ccs/lib:/usr/lib:/lib and that did the trick!