# Passenger - Internation Server Error

**URL:** <https://www.ruby-forum.com/t/passenger-internation-server-error/162870>\
**Category:** Rails\
**Created:** [March 14, 2009, 8:56pm UTC](https://www.ruby-forum.com/t/passenger-internation-server-error/162870 "2009-03-14T20:56:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tkbeili](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/7bcc69/32.png) [@tkbeili](https://www.ruby-forum.com/u/tkbeili)\
**Post date:** [March 14, 2009, 8:56pm UTC](https://www.ruby-forum.com/t/passenger-internation-server-error/162870/1 "2009-03-14T20:56:21Z")

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Hello,

I was just trying to use Passenger to depoloy my rails application of my  
VPS:  
Apache:2.2.3 (Debian) PHP:5.2.0-8+etch13 Phusion\_Passenger/2.1.2 Server

## but I get the following error:

Internal Server Error

The server encountered an internal error or misconfiguration and was  
unable to complete your request.

Please contact the server administrator, [no address given] and inform  
them of the time the error occurred, and anything you might have done  
that may have caused the error.

## More information about this error may be available in the server error log.

Passenger mentioned that their errors are logged into apache’s error log  
I looked into the Apache error log (tail /var/log/apache2/error.log):  
[Sat Mar 14 12:54:08 2009] [notice] Apache/2.2.3 (Debian)  
PHP/5.2.0-8+etch13 Phusion\_Passenger/2.1.2 configured – resuming normal  
operations  
[Sat Mar 14 12:54:18 2009] [alert] [client 24.83.34.176]  
/var/www/current/public/.htaccess: Option FollowSymLinks not allowed  
here

I don’t think it’s an Apache configuration issue because if I point to  
the parent directory (/var/www/current/) instead of  
(/var/www/current/public) I can see the files displayed.

Do you have any ideas what the problem might be or how I can dig more  
about this problem.

Thanks,

Tam

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<div class="post-metadata">

**Author:** ![tkbeili](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/7bcc69/32.png) [@tkbeili](https://www.ruby-forum.com/u/tkbeili)\
**Post date:** [March 14, 2009, 9:02pm UTC](https://www.ruby-forum.com/t/passenger-internation-server-error/162870/2 "2009-03-14T21:02:52Z")

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try to rename .htaccess to \_htaccess (or delete), or add to apache  
config file

\<Directory /var/www/current/public/\>  
AllowOverride AuthConfig

tom

Tam K. wrote:

> The server encountered an internal error or misconfiguration and was  
> Passenger mentioned that their errors are logged into apache’s error log  
> the parent directory (/var/www/current/) instead of  
> (/var/www/current/public) I can see the files displayed.
> 
> Do you have any ideas what the problem might be or how I can dig more  
> about this problem.
> 
> Thanks,
> 
> Tam

# –

Tomas Meinlschmidt, MS {MCT, MCP+I, MCSE, AER}, NetApp Filer/NetCache

# [www.meinlschmidt.com](http://www.meinlschmidt.com) www.maxwellrender.cz www.lightgems.cz

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<div class="post-metadata">

**Author:** ![tkbeili](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/t/7bcc69/32.png) [@tkbeili](https://www.ruby-forum.com/u/tkbeili)\
**Post date:** [March 14, 2009, 9:15pm UTC](https://www.ruby-forum.com/t/passenger-internation-server-error/162870/3 "2009-03-14T21:15:06Z")

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Tom Z Meinlschmidt wrote:

> try to rename .htaccess to \_htaccess (or delete), or add to apache  
> config file

Thanks a lot Tom. This worked! I highly appreciate your help 😉  
Thanks,  
Tam