# Paperclip plugin not working on windows

**URL:** <https://www.ruby-forum.com/t/paperclip-plugin-not-working-on-windows/187579>\
**Category:** Rails\
**Created:** [April 26, 2010, 7:09am UTC](https://www.ruby-forum.com/t/paperclip-plugin-not-working-on-windows/187579 "2010-04-26T07:09:06Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![nirosh](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/n/ce7236/32.png) [@nirosh](https://www.ruby-forum.com/u/nirosh)\
**Post date:** [April 26, 2010, 7:09am UTC](https://www.ruby-forum.com/t/paperclip-plugin-not-working-on-windows/187579/1 "2010-04-26T07:09:06Z")

</div>

the paperclip works on ubuntu but on windows it gives an some error.  
the error is  
" There were problems with the following fields:  
Avatar C:/DOCUME~1/ozone/LOCALS~1/Temp/Water lilies,2700,0.jpg is not  
recognized by the ‘identify’ command.  
Avatar C:/DOCUME~1/ozone/LOCALS~1/Temp/Water lilies,2700,0.jpg is not  
recognized by the ‘identify’ command "

any idea ??  
i’m almost stuck here

thanks