# One week - same problem - no idea :S **URL:** \ **Category:** Rails\ **Created:** [January 22, 2009, 5:40pm UTC](https://www.ruby-forum.com/t/one-week-same-problem-no-idea-s/158375 "2009-01-22T17:40:25Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![gavin](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/439d5e/32.png) [@gavin](https://www.ruby-forum.com/u/gavin)\ **Post date:** [January 22, 2009, 5:40pm UTC](https://www.ruby-forum.com/t/one-week-same-problem-no-idea-s/158375/1 "2009-01-22T17:40:25Z")
Hey guys - I’ve been struggling for over a week to get my action mailer working - I’ve built a second application and I get the same problems. I’m pretty sure the problem must be with my smtp settings - according to everything I’ve read, these are correct though, is there anyone out there who can help? In my environment.rb I have: ActionMailer::Base.raise\_delivery\_errors = true ActionMailer::Base.perform\_deliveries = true ActionMailer::Base.delivery\_method = :smtp ActionMailer::Base.smtp\_settings = { :address =\> “[server.600host.net](http://server.600host.net)”, :port =\> “465”, :domain =\> “[mydomain.com](http://mydomain.com)”, :authentication =\> :login, :user\_name =\> “removed\_email\_address@domain.invalid”, # is this the email address from which I’m sending mail? :password =\> “password” } This gives: Timeout::Error (execution expired) Other combinations of smtp settings give me either: SocketError: getaddrinfo: Name or service not known or OpenSSL::SSL::SSLError: hostname was not match with the server What am I doing wrong? ---
**Author:** ![gavin](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/439d5e/32.png) [@gavin](https://www.ruby-forum.com/u/gavin)\ **Post date:** [January 22, 2009, 5:52pm UTC](https://www.ruby-forum.com/t/one-week-same-problem-no-idea-s/158375/2 "2009-01-22T17:52:58Z")
> :user\_name =\> “removed\_email\_address@domain.invalid”, # is this the email address from > which I’m sending mail? It’s the login for that email account (generally the email address you are sending from) Possibly its because its a tls (secure) connection (usually you’d connect to port 25) - you may need a rails plugin to get it to work: [http://agilewebdevelopment.com/plugins/actionmailer\_tls](http://agilewebdevelopment.com/plugins/actionmailer_tls) Cheers Luke ---
**Author:** ![gavin](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/439d5e/32.png) [@gavin](https://www.ruby-forum.com/u/gavin)\ **Post date:** [January 22, 2009, 6:29pm UTC](https://www.ruby-forum.com/t/one-week-same-problem-no-idea-s/158375/3 "2009-01-22T18:29:29Z")
Thanks for that Luke I gave it a go with my host’s smtp settings - no luck! I still get the Timeout::Error: execution expired But when I tried with my gmail account settings it does work I’m guessing the settings I’ve stated are wrong. Any ideas what they should be set to? My host specifes: Incoming Mail Server: [mail.thinkersplayground.com](http://mail.thinkersplayground.com) Incoming Mail Server: (SSL) [server.600host.net](http://server.600host.net) Outgoing Mail Server: [mail.thinkersplayground.com](http://mail.thinkersplayground.com) (server requires authentication) port 25 Outgoing Mail Server: (SSL) [server.600host.net](http://server.600host.net) (server requires authentication) port 465 Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS) Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS) Should I set the domain to localhost? On 22 Jan, 16:52, Luke P. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) ---
**Author:** ![gavin](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/439d5e/32.png) [@gavin](https://www.ruby-forum.com/u/gavin)\ **Post date:** [January 22, 2009, 7:16pm UTC](https://www.ruby-forum.com/t/one-week-same-problem-no-idea-s/158375/4 "2009-01-22T19:16:01Z")
Gavin wrote: > Thanks for that Luke > > I gave it a go with my host’s smtp settings - no luck! I still get the > Timeout::Error: execution expired > > But when I tried with my gmail account settings it does work > > I’m guessing the settings I’ve stated are wrong. Any ideas what they > should be set to? > > My host specifes: > Incoming Mail Server: [mail.thinkersplayground.com](http://mail.thinkersplayground.com) > Incoming Mail Server: (SSL) [server.600host.net](http://server.600host.net) > Outgoing Mail Server: [mail.thinkersplayground.com](http://mail.thinkersplayground.com) (server requires > authentication) port 25 > Outgoing Mail Server: (SSL) [server.600host.net](http://server.600host.net) (server requires > authentication) port 465 > Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS > (SSL/TLS) > Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS) > > Should I set the domain to localhost? > > On 22 Jan, 16:52, Luke P. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) Looks like you’ve got 2 lots of settings can you try the non-tls ones: ActionMailer::Base.smtp\_settings = { :address =\> “[mail.thinkersplayground.com](http://mail.thinkersplayground.com)”, :port =\> 25, :domain =\> “[thinkersplayground.com](http://thinkersplayground.com)”, :authentication =\> :login, :user\_name =\> “removed\_email\_address@domain.invalid”, :password =\> “yourpassword” } ---
**Author:** ![gavin](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/439d5e/32.png) [@gavin](https://www.ruby-forum.com/u/gavin)\ **Post date:** [January 22, 2009, 7:42pm UTC](https://www.ruby-forum.com/t/one-week-same-problem-no-idea-s/158375/5 "2009-01-22T19:42:26Z")
Luke - I swear to god I’ve been trying those settings all week to no avail. I can only assume the plugin you recommended is what helped. Anyways - I really appreciate your help mate, mailer is working great now 🙂 Thanks On 22 Jan, 18:16, Luke P. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid)