# Mental + Mailer Extension **URL:** \ **Category:** Radiant CMS\ **Created:** [January 22, 2007, 11:39am UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914 "2007-01-22T11:39:01Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 11:39am UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/1 "2007-01-22T11:39:01Z")
I’ve been postponing fiddling with mental until I really needed it. My inability to work with trunk’s mailer extension convinced me to try mental and sean’s new mailer extension. The installation and migration of the current site went fine (but no language redirect), and I was able to install without pain sean’s extension. The mailer still doesn’t work, but this time (at last!) I’ve got an error I can try to understand 🙂 “Error encountered while trying to send email. 550 Administrative prohibition” Any clue? ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 12:30pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/2 "2007-01-22T12:30:20Z")
Did you setup your SMTP server config in environment.rb? Is there anything else relevant in the log? Also, I think the config page part is particular about whitespace. Quoting Giovanni I. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid): ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 12:36pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/3 "2007-01-22T12:36:22Z")
Nothing in the log, environment is setup ok (at least I think), and I doublechecked the tabs vs spaces yml thing 🙂 Is there a way to have more logging from actionmailer? 2007/1/22, Todd McGrath [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid): ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 12:40pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/4 "2007-01-22T12:40:23Z")
How about anything in OS logs? You know, something along the lines of /var/log/messages, /var/log/maillog Quoting Giovanni I. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid): ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 12:51pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/5 "2007-01-22T12:51:25Z")
I’m on shared hosting so I don’t have access to those files. 2007/1/22, Todd McGrath [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid): ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 3:13pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/6 "2007-01-22T15:13:04Z")
Sean I was trying to use an smtp connection, but I’ll try asking for sendmail to my host. 2007/1/22, Sean C. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid): ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 2:44pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/7 "2007-01-22T14:44:54Z")
Giovanni, One thing I had to do on the original Mailer behavior is to get a special account set up on my shared host (TxD). In most cases, SMTP is somewhat locked down so that mail can only originate from certain addresses and be addressed to certain addresses. A restriction on those might be causing the 550 error. Check with your hosting provider to see what is required. Sean ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 3:24pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/8 "2007-01-22T15:24:07Z")
I already asked for sendmail, I’ll let you know 🙂 2007/1/22, Sean C. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid): ---
**Author:** ![Giovanni\_I](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@Giovanni\_I](https://www.ruby-forum.com/u/Giovanni_I)\ **Post date:** [January 22, 2007, 3:16pm UTC](https://www.ruby-forum.com/t/mental-mailer-extension/82914/9 "2007-01-22T15:16:05Z")
You might also ask them what might generate a 550 error when attempting to send. It could be something unexpected. Sean