# Mailer Behaviour Error **URL:** \ **Category:** Radiant CMS\ **Created:** [January 26, 2007, 11:54am UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463 "2007-01-26T11:54:27Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 11:54am UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/1 "2007-01-26T11:54:27Z")
Hi. I have just installed the Mailer behaviour for Radiant CMS. My hosting is with A Small Orange. When trying to test the form I get the error: “Error encountered while trying to send email. 550 Administrative prohibition” I have added the config part to the page and also in the environment.rb file I added the code shown below (obviously with my own settings): ActionMailer::Base.server\_settings = { :address =\> “[mydomain.com](http://mydomain.com)”, :port =\> 25, :domain =\> ‘[mydomain.com](http://mydomain.com)’, :user\_name =\> “username”, :password =\> ‘\*\*\*\*’, :authentication =\> :login } Any ideas? ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 11:59am UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/2 "2007-01-26T11:59:47Z")
Same problem here, I wasn’t able to make it work. 2007/1/26, Oliver C. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid): ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 3:44pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/3 "2007-01-26T15:44:18Z")
Ok, so I have it working now - it will send an email. It seemed that the thing it didn’t like was the email address that I used in the config part. I am still having a problem tho - how do I create the body (main text of the email) from my form? I was using an email part of the Contact pag with this in it, but the email comes thru empty with a text file attached containing the form data… \ submitted the following: mesage = \ ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 3:51pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/4 "2007-01-26T15:51:40Z")
Oliver, In the mailer extension, I chose to change the way that the email was being sent from how Matt originally did it in the behavior. For the most part and in most email clients, it works just fine, and I had used this format in a previous Rails application that sent email. If someone can find me a more robust way of creating gracefully degrading emails, I’d be delighted to change it. Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:01pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/5 "2007-01-26T16:01:36Z")
Sorry Sean, what do you mean by your post exactly? Is that just the way it is, that it will come thru as a text file? I am using Hotmail to view the email - will that have any effect? Sean C. wrote: > Oliver, > > In the mailer extension, I chose to change the way that the email was > being > sent from how Matt originally did it in the behavior. For the most part > and > in most email clients, it works just fine, and I had used this format in > a > previous Rails application that sent email. If someone can find me a > more > robust way of creating gracefully degrading emails, I’d be delighted to > change it. > > Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:10pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/6 "2007-01-26T16:10:42Z")
Oh, I see what you mean. Use the subject: line in your ‘config’ part, just as you do for the from, recipients, etc. Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:14pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/7 "2007-01-26T16:14:50Z")
My config part is at follows: mailers: contact: subject: Contact Form from: \*\*\*@\*\*\*.com redirect\_to: /contact/thank-you/ recipients: - \*\*\*@\*\*\*.com But it doesn’t seem to make any difference to the subject line? Sean C. wrote: > Oh, I see what you mean. Use the subject: line in your ‘config’ part, > just > as you do for the from, recipients, etc. > > Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:05pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/8 "2007-01-26T16:05:50Z")
I opened the email using Thunderbird and it apearred fine. However, the subject of the email comes thru as: “Form Mail from [www.aromatherapymassageyeovil.co.uk](http://www.aromatherapymassageyeovil.co.uk)” Am I able to change this somehow? Oliver C. wrote: > Sorry Sean, what do you mean by your post exactly? Is that just the way > it is, that it will come thru as a text file? > > I am using Hotmail to view the email - will that have any effect? > > Sean C. wrote: > > > Oliver, > > > > In the mailer extension, I chose to change the way that the email was > > being > > sent from how Matt originally did it in the behavior. For the most part > > and > > in most email clients, it works just fine, and I had used this format in > > a > > previous Rails application that sent email. If someone can find me a > > more > > robust way of creating gracefully degrading emails, I’d be delighted to > > change it. > > > > Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:20pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/9 "2007-01-26T16:20:47Z")
Oh, I’m sorry. You’re using the mailer behavior and not the extension. My bad. I had that problem too, so I fixed it in the behavior. Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:23pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/10 "2007-01-26T16:23:53Z")
How is the best way to fix this then? Cribbs wrote: > Oh, I’m sorry. You’re using the mailer behavior and not the extension. > My > bad. I had that problem too, so I fixed it in the behavior. > > Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:30pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/11 "2007-01-26T16:30:04Z")
I mean it’s not really a major problem as such in the grand schemes of things, but would be good to know how to change the email subject… Oliver C. wrote: > How is the best way to fix this then? > > Cribbs wrote: > > > Oh, I’m sorry. You’re using the mailer behavior and not the extension. > > My > > bad. I had that problem too, so I fixed it in the behavior. > > > > Sean ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 5:03pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/12 "2007-01-26T17:03:54Z")
try putting this in between your \ tags… \ works for me, not sure why it doesnt the other way… ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 4:19pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/13 "2007-01-26T16:19:46Z")
Is this in development mode? Rails might be caching your yml file if you’re working on production mode. ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 5:57pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/14 "2007-01-26T17:57:05Z")
=] no worries… i cant remember if i found that in a how-to somewhere, or if i figured that one from the code itself… ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 28, 2007, 12:36am UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/15 "2007-01-28T00:36:54Z")
Oliver, Can you post your config part and whats in your environment.rb file. I can’t for the life of me get the mailer behavior/extension to work on ASmallOrange. Specifically, what username and server are you using? Thanks, BJ Clark ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 26, 2007, 5:07pm UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/16 "2007-01-26T17:07:48Z")
Michael - you’re a star! It worked a treat adding in that line of code. I tried it before but think I just had it in the wrong place!!! Thanks. Michael R. wrote: > try putting this in between your \ tags… > > \ > > works for me, not sure why it doesnt the other way… ---
**Author:** ![olicat](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/o/a8b319/32.png) [@olicat](https://www.ruby-forum.com/u/olicat)\ **Post date:** [January 29, 2007, 10:27am UTC](https://www.ruby-forum.com/t/mailer-behaviour-error/83463/17 "2007-01-29T10:27:57Z")
My environment.tb file has these lines at the VERY bottom of it, with nothing coming after the closed bracket: ActionMailer::Base.server\_settings = { :address =\> “[aromatherapymassageyeovil.co.uk](http://aromatherapymassageyeovil.co.uk)”, :port =\> 25, :domain =\> ‘[aromatherapymassageyeovil.co.uk](http://aromatherapymassageyeovil.co.uk)’, :user\_name =\> “username”, :password =\> ‘password’, :authentication =\> :login } Obviously replace the username and password with the ones that you chose when you set up your hosting account with A Small Orange. Also, obviously, change the domains to your one. Next, on my Radiant admin page I have a page called contact (a child from the home page). Its behaviour (set at the bottom) is set to Mailer. In this page I have the following: \ \ Name: \ Message: \ \ \ I created a new part for this page (by clicking the green plus icon on the right) and named it config. In this part I have: mailers: contact: subject: Contact Form from: removed\_email\_address@domain.invalid redirect\_to: /contact/thank-you/ recipients: - removed\_email\_address@domain.invalid Make sure that the indents look exactly the same, and that you replace the two email addresses with your own, and ones that ACTUALLY work. I made this mistake and used one I hadn’t actually set up yet. You can evne use a hotmail address if you want. Create another part for this page in the same way. Call it email. In this part I have the following: \*\*\* FLORAL MAGIC ENQUIRY \*\*\* Name: \ Message: \ Sent: \ This basically formats the email that is sent with the form data. Next, create a new page called thank-you that is a child of the Contact page. Just put some simple text in this page. All being well this should work!!!