# Knowledge management in OSS communities

**URL:** <https://www.ruby-forum.com/t/knowledge-management-in-oss-communities/110853>\
**Category:** Ruby\
**Created:** [July 31, 2007, 3:46pm UTC](https://www.ruby-forum.com/t/knowledge-management-in-oss-communities/110853 "2007-07-31T15:46:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![zilia](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/z/e9c0ed/32.png) [@zilia](https://www.ruby-forum.com/u/zilia)\
**Post date:** [July 31, 2007, 3:46pm UTC](https://www.ruby-forum.com/t/knowledge-management-in-oss-communities/110853/1 "2007-07-31T15:46:41Z")

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Dear members of Ruby Group,

I am a PhD student in e-Business in Durham University, Durham Business  
School (UK). My research topic is “Knowledge management and innovation  
in virtual organisations”. The aim of my thesis is to assess how and  
to what extent knowledge is created, shared, and circulated in open  
source software (OSS) communities.

In my empirical studies I am collecting primary data from members/  
developers of OSS communities. Because you are the one who can give me  
a correct picture of how you experience your contribution to OSS  
activities, I would be very grateful if you could spend no more than  
15 minutes to answer my questionnaire (URL:  
[http://www.dur.ac.uk/zilia.iskoujina/qq.htm](http://www.dur.ac.uk/zilia.iskoujina/qq.htm)).

There will be some prizes - after finishing the data collection, I  
will randomly select some respondents and send them gift vouchers for  
GBP 20 from Amazon.

Thank you very much for your time and cooperation. I greatly  
appreciate your help in contributing to this research endeavour.

Zilia Iskoujina  
PhD Student in e-Business

Durham University  
Durham Business School  
WWW: [http://www.durham.ac.uk/zilia.iskoujina](http://www.durham.ac.uk/zilia.iskoujina)

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**Author:** ![zilia](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/z/e9c0ed/32.png) [@zilia](https://www.ruby-forum.com/u/zilia)\
**Post date:** [July 31, 2007, 4:16pm UTC](https://www.ruby-forum.com/t/knowledge-management-in-oss-communities/110853/2 "2007-07-31T16:16:48Z")

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Zilia Iskoujina wrote:

> 15 minutes to answer my questionnaire (URL: [http://www.dur.ac.uk/zilia.iskoujina/qq.htm](http://www.dur.ac.uk/zilia.iskoujina/qq.htm)).

Thanks; that was well-rounded and thorough!

I enjoyed answering “no” to _both_ the motivation sections:

- do you submit to OSS because you are altruistic?
- do you submit to OSS to make lots of money?

I’da said “no” to a “gift economy” question too!
