# Images / stylesheets not loading **URL:** \ **Category:** Rails\ **Created:** [November 11, 2008, 9:08pm UTC](https://www.ruby-forum.com/t/images-stylesheets-not-loading/153069 "2008-11-11T21:08:03Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![marli03](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/m/59ef9b/32.png) [@marli03](https://www.ruby-forum.com/u/marli03)\ **Post date:** [November 11, 2008, 9:08pm UTC](https://www.ruby-forum.com/t/images-stylesheets-not-loading/153069/1 "2008-11-11T21:08:03Z")
when I use image\_tag or a stylesheet tag, the underlying images or stylesheets aren’t loading. Everything used to work properly, but I ran into some errors and have had to change some settings, but nothing relating to image\_tag or the stylesheet tag. It produces this error in the log when trying to process the image: ## ---------------------log/development.rb--------------------- Processing CatalogController#unknown\_request (for 71.16.212.90 at 2008-11-11 13:02:03) [GET] Session ID: 107f3aa7e7cd544111699d9180b38916 Parameters: {“action”=\>“unknown\_request”, “controller”=\>“catalog”, “remainder”=\>[“images”, “products”, “107-440.jpg”]} Rendering template within layouts/catalog Rendering catalog/unknown\_request Completed in 0.00398 (251 reqs/sec) | Rendering: 0.00210 (52%) | DB: 0.00022 (5%) | 200 OK [[http://www.mywebsite.com/bpc/images/products/107-440.jpg](http://www.mywebsite.com/bpc/images/products/107-440.jpg)] my image tag usage seems to be correct: ## ----------------------product.html.erb------------------------- \<% if !@product.pictures.empty? %\> \<% @product.pictures.each do |picture| %\> \<%= image\_tag(picture.location) %\> \<% end %\> \<% end %\> and here is the resulting html: * * * ```
107-440 107-440
``` * * * I really am lost over what i need to do to fix this. Any ideas? It looks like it’s now treating the image\_tag as a url request somehow and sending it into my catchall unknown\_request route. ---
**Author:** ![marli03](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/m/59ef9b/32.png) [@marli03](https://www.ruby-forum.com/u/marli03)\ **Post date:** [November 12, 2008, 6:40pm UTC](https://www.ruby-forum.com/t/images-stylesheets-not-loading/153069/2 "2008-11-12T18:40:35Z")
On Nov 11, 2008, at 12:08 PM, Marli Ba wrote: > ## ---------------------log/development.rb--------------------- > > \<% end %\> > > I really am lost over what i need to do to fix this. Any ideas? It > looks like it’s now treating the image\_tag as a url request somehow > and > sending it into my catchall unknown\_request route. I realize this might be obvious, but does RAILS\_ROOT/public/bpc/images/ products/107-440.png exist in the filesystem? ---
**Author:** ![marli03](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/m/59ef9b/32.png) [@marli03](https://www.ruby-forum.com/u/marli03)\ **Post date:** [November 12, 2008, 9:10pm UTC](https://www.ruby-forum.com/t/images-stylesheets-not-loading/153069/3 "2008-11-12T21:10:50Z")
Philip H. wrote: > On Nov 11, 2008, at 12:08 PM, Marli Ba wrote: > > > ## ---------------------log/development.rb--------------------- > > > > \<% end %\> > > > > I really am lost over what i need to do to fix this. Any ideas? It > > looks like it’s now treating the image\_tag as a url request somehow > > and > > sending it into my catchall unknown\_request route. > > I realize this might be obvious, but does RAILS\_ROOT/public/bpc/images/ > products/107-440.png exist in the filesystem? Yes, I did check that. I wish that was the problem. I think I’m getting closer to figuring it out though, I think it might have something to do with my dispatch.fcgi file. ---
**Author:** ![marli03](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/m/59ef9b/32.png) [@marli03](https://www.ruby-forum.com/u/marli03)\ **Post date:** [November 13, 2008, 4:10pm UTC](https://www.ruby-forum.com/t/images-stylesheets-not-loading/153069/4 "2008-11-13T16:10:29Z")
Well I think I’ve sortof figured it out if anyone else is having a similar problem. The error was a: ActionController::RoutingError (No route matches … to fix it, I had to edit my .htaccess file. It seems that in most cases you are supposed to change this line: RewriteRule ^(._)$ dispatch.cgi [QSA,L] To this line: RewriteRule ^(._)$ dispatch.fcgi [QSA,L] But when I changed it back, now everything seems to be working fine. Since I think I’m supposed to be using the fcgi instead of cgi I need to look into it a little more to find out why this is happening. ---
**Author:** ![marli03](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/m/59ef9b/32.png) [@marli03](https://www.ruby-forum.com/u/marli03)\ **Post date:** [November 13, 2008, 4:27pm UTC](https://www.ruby-forum.com/t/images-stylesheets-not-loading/153069/5 "2008-11-13T16:27:19Z")
okay now i got fastcgi working again. i think it ultimately was a problem with order of commands in the .htaccess file. I’ve included my .htaccess file below if anyone else has this type of problem. -----------------------------.htaccess------------------------- # General Apache options # AddHandler fastcgi-script .fcgi AddHandler fcgid-script .fcgi AddHandler cgi-script .cgi Options +FollowSymLinks +ExecCGI # If you don’t want Rails to look in certain directories, # use the following rewrite rules so that Apache won’t rewrite certain requests # # Example: # RewriteCond %{REQUEST\_URI} ^/notrails.\* # RewriteRule .\* - [L] # Redirect all requests not available on the filesystem to Rails # By default the cgi dispatcher is used which is very slow # # For better performance replace the dispatcher with the fastcgi one # # Example: # RewriteRule ^(.\*)$ dispatch.fcgi [QSA,L] RewriteEngine On # If your Rails application is accessed via an Alias directive, # then you MUST also set the RewriteBase in this htaccess file. # # Example: # Alias /myrailsapp /path/to/myrailsapp/public # RewriteBase /myrailsapp RewriteRule ^$ index.html [QSA] RewriteRule ^([^.]+)$ $1.html [QSA] RewriteCond %{REQUEST\_FILENAME} !-f RewriteRule ^(.\*)$ dispatch.fcgi [QSA,L] # RewriteRule ^(.\*)$ dispatch.cgi [QSA,L] # In case Rails experiences terminal errors # Instead of displaying this message you can supply a file here which will be rendered instead # # Example: # ErrorDocument 500 /500.html ErrorDocument 500 “ ## Application error Rails application failed to start properly”