# Heroku **URL:** \ **Category:** Rails\ **Created:** [September 26, 2009, 12:59pm UTC](https://www.ruby-forum.com/t/heroku/176206 "2009-09-26T12:59:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![halfbyte](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/h/7ab992/32.png) [@halfbyte](https://www.ruby-forum.com/u/halfbyte)\ **Post date:** [September 26, 2009, 12:59pm UTC](https://www.ruby-forum.com/t/heroku/176206/1 "2009-09-26T12:59:54Z")
Hi, have anyone some experience with Heroku? I have an account there, but I’m unable to tell git to work with it. Can some of you help me please? Regards Jan K. ---
**Author:** ![halfbyte](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/h/7ab992/32.png) [@halfbyte](https://www.ruby-forum.com/u/halfbyte)\ **Post date:** [September 26, 2009, 1:02pm UTC](https://www.ruby-forum.com/t/heroku/176206/2 "2009-09-26T13:02:15Z")
Hi Jan, I would recommend speaking with your account representatives or the Heroku support because there may be configuration issues with your account. Good luck, -Conrad ---
**Author:** ![halfbyte](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/h/7ab992/32.png) [@halfbyte](https://www.ruby-forum.com/u/halfbyte)\ **Post date:** [September 26, 2009, 1:02pm UTC](https://www.ruby-forum.com/t/heroku/176206/3 "2009-09-26T13:02:15Z")
So you are really asking the Rails mailing list for help with a tool interfacing with a service provider? Nicolai ---
**Author:** ![halfbyte](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/h/7ab992/32.png) [@halfbyte](https://www.ruby-forum.com/u/halfbyte)\ **Post date:** [September 27, 2009, 7:31am UTC](https://www.ruby-forum.com/t/heroku/176206/4 "2009-09-27T07:31:23Z")
On Sep 26, 2009, at 3:56 AM, Nicolai Constantin Reuschling wrote: > So you are really asking the Rails mailing list for help with a tool > interfacing with a service provider? > > Nicolai I think the OP asked a fair question. People ask about deploying on Dreamhost or [insert host name here] all the time on this list. Why not Heroku? To the OP: More information would be helpful. Like what doesn’t work? Have you checked out their support section and uploaded your public key? ---
**Author:** ![halfbyte](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/h/7ab992/32.png) [@halfbyte](https://www.ruby-forum.com/u/halfbyte)\ **Post date:** [September 27, 2009, 8:26am UTC](https://www.ruby-forum.com/t/heroku/176206/5 "2009-09-27T08:26:34Z")
Steve R. wrote: > On Sep 26, 2009, at 3:56 AM, Nicolai Constantin Reuschling wrote: > > > So you are really asking the Rails mailing list for help with a tool > > interfacing with a service provider? > > > > Nicolai > > I think the OP asked a fair question. People ask about deploying on > Dreamhost or [insert host name here] all the time on this list. Why > not Heroku? Because the Dreamhost deployment questions are generally asking about how to configure Rails to work around some technical limitation on the host. This question is different. It has not a whit to do with any Rails issue. It belongs on Heroku’s support forum or on the Git list, not here. > To the OP: More information would be helpful. Like what doesn’t work? > Have you checked out their support section and uploaded your public key? This is not the place to support Git integration with Heroku. ## Best, Marnen Laibow-Koser [http://www.marnen.org](http://www.marnen.org) removed\_email\_address@domain.invalid ---
**Author:** ![halfbyte](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/h/7ab992/32.png) [@halfbyte](https://www.ruby-forum.com/u/halfbyte)\ **Post date:** [September 27, 2009, 6:16pm UTC](https://www.ruby-forum.com/t/heroku/176206/6 "2009-09-27T18:16:23Z")
Hi Jan, I’m supposing you are a newbie just like me. So, answering your question on a – Ruby on Rails TALK group – Last year I give a try putting some simple applications there, and was unable to get my apps. from git also. It was heroku/garden at that time, and there was a feature letting users to upload apps. in ZIP format. It was much easier that way… So, I politely suggest you to get in touch with the Heroku support team, and check not only your current git interface problem but the ZIP upload alternative also. Thanks for your question ! ---
**Author:** ![halfbyte](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/h/7ab992/32.png) [@halfbyte](https://www.ruby-forum.com/u/halfbyte)\ **Post date:** [September 27, 2009, 9:41pm UTC](https://www.ruby-forum.com/t/heroku/176206/7 "2009-09-27T21:41:51Z")
Hi Jan, I assume you have checked the heroku docs at [heroku.com](http://heroku.com)? Did you follow the steps described there to get started? Can you give details about what is not working? Nico