# HelpEngine

**URL:** <https://www.ruby-forum.com/t/helpengine/145583>\
**Category:** Ruby\
**Created:** [August 11, 2008, 7:36pm UTC](https://www.ruby-forum.com/t/helpengine/145583 "2008-08-11T19:36:47Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![andypflueger](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/a/edb3f5/32.png) [@andypflueger](https://www.ruby-forum.com/u/andypflueger)\
**Post date:** [August 11, 2008, 7:36pm UTC](https://www.ruby-forum.com/t/helpengine/145583/1 "2008-08-11T19:36:47Z")

</div>

Hello!

Is anybody out there using the HelpEngine vendor plugin that’s  
mentioned at [http://agilewebdevelopment.com/plugins/helpengine](http://agilewebdevelopment.com/plugins/helpengine)?

I am running into problems after I follow the README of the plugin for  
installing into my project where it mentions adding the following to  
config/environment.rb:

Engines.start :help

Here are the first few steps of HelpEngine’s README.

{snip}  
== Installation

1. Create your Rails application, set up your databases, grab the  
Engines plugin, and install it. For the official installation  
instructions, head on over to [rails-engines.org](http://rails-engines.org), or use the command:

2. Get the HelpEngine and install it into your vendor/plugins  
directory. You can use the built-in plugin installation command:

3. Modify your Engines.start call in config/environment.rb

4. Edit your application.rb file so it looks something like the  
following:

5. Edit your application\_helper.rb file:

When I add the line mentioned on step 3 above, my script/server  
results in the following output:

=\> Booting WEBrick…

C:/SVN/Cinram IT Request System/trunk/Cinram IT Request System/config/  
environment.rb:68: undefined method `start’ for Engines:Module  
(NoMethodError)

```
    from c:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:

```

27:in `gem\_original\_require’

```
    from c:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:

```

27:in `require’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/activesupport-2.1.0/lib/

```

active\_support/dependencies.rb:509:in `require’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/activesupport-2.1.0/lib/

```

active\_support/dependencies.rb:354:in `new\_constants\_in’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/activesupport-2.1.0/lib/

```

active\_support/dependencies.rb:509:in `require’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/rails-2.1.0/lib/commands/

```

servers/webrick.rb:59

```
    from c:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:

```

27:in `gem\_original\_require’

```
    from c:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:

```

27:in `require’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/activesupport-2.1.0/lib/

```

active\_support/dependencies.rb:509:in `require’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/activesupport-2.1.0/lib/

```

active\_support/dependencies.rb:354:in `new\_constants\_in’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/activesupport-2.1.0/lib/

```

active\_support/dependencies.rb:509:in `require’

```
    from c:/ruby/lib/ruby/gems/1.8/gems/rails-2.1.0/lib/commands/

```

server.rb:39

```
    from c:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:

```

27:in `gem\_original\_require’

```
    from c:/ruby/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:

```

27:in `require’

```
    from script/server:3

```

I’m using Ruby 1.8.6-p-111 and Rails 2.1.

Any help would be greatly appreciated.

Thanks!