# Help w/ parseexcel

**URL:** <https://www.ruby-forum.com/t/help-w-parseexcel/107934>\
**Category:** Rails\
**Created:** [June 27, 2007, 6:10pm UTC](https://www.ruby-forum.com/t/help-w-parseexcel/107934 "2007-06-27T18:10:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ligerdave](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/l/edb3f5/32.png) [@ligerdave](https://www.ruby-forum.com/u/ligerdave)\
**Post date:** [June 27, 2007, 6:10pm UTC](https://www.ruby-forum.com/t/help-w-parseexcel/107934/1 "2007-06-27T18:10:25Z")

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when i try to get a text type cell, i always end up w/ getting the  
text divided by ‘?’. for example, instead of getting “hello”, i will  
get something like “h?e?l?l?o?”. im really frustrated. does anyone  
know anything about this? plz help!!!

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<div class="post-metadata">

**Author:** ![ligerdave](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/l/edb3f5/32.png) [@ligerdave](https://www.ruby-forum.com/u/ligerdave)\
**Post date:** [June 27, 2007, 6:44pm UTC](https://www.ruby-forum.com/t/help-w-parseexcel/107934/2 "2007-06-27T18:44:28Z")

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Maybe the text isn’t divided by ?, but is encoded in a two-byte  
encoding, hence the ??

Could it be the problem?
