# HELP! Deploy problem

**URL:** <https://www.ruby-forum.com/t/help-deploy-problem/111327>\
**Category:** Rails\
**Created:** [August 6, 2007, 3:32am UTC](https://www.ruby-forum.com/t/help-deploy-problem/111327 "2007-08-06T03:32:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![redbaritone](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/r/779978/32.png) [@redbaritone](https://www.ruby-forum.com/u/redbaritone)\
**Post date:** [August 6, 2007, 3:32am UTC](https://www.ruby-forum.com/t/help-deploy-problem/111327/1 "2007-08-06T03:32:02Z")

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Everything appears to be configured and running properly, but I’m  
getting this error from the web site:

Status: 500 Internal Server Error Content-Type: text/html  
We’re sorry, but something went wrong.Rails screwed up

We’ve been notified about this issue and we’ll take a look at it  
shortly.

On the surface, is there a certain place I need to look to fix this?  
My mongrel and apache error logs are clear.

Running Apache2 (latest)  
Mongrel cluster

This is configured _almost_ exactly as in the Agile Rails 2 book, so I  
figured I’d ask here, first.

Thanks!

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**Author:** ![redbaritone](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/r/779978/32.png) [@redbaritone](https://www.ruby-forum.com/u/redbaritone)\
**Post date:** [August 6, 2007, 4:23pm UTC](https://www.ruby-forum.com/t/help-deploy-problem/111327/2 "2007-08-06T16:23:25Z")

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On Aug 5, 2007, at 9:31 PM, redbaritone wrote:

> My mongrel and apache error logs are clear.
> 
> Running Apache2 (latest)  
> Mongrel cluster
> 
> This is configured _almost_ exactly as in the Agile Rails 2 book, so I  
> figured I’d ask here, first.
> 
> Thanks!

Look in your log/production.log which should have the details of the  
exception.

-Rob

Rob B. [http://agileconsultingllc.com](http://agileconsultingllc.com)  
removed\_email\_address@domain.invalid

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<div class="post-metadata">

**Author:** ![redbaritone](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/r/779978/32.png) [@redbaritone](https://www.ruby-forum.com/u/redbaritone)\
**Post date:** [August 6, 2007, 4:39pm UTC](https://www.ruby-forum.com/t/help-deploy-problem/111327/3 "2007-08-06T16:39:28Z")

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On 6-Aug-07, at 10:22 AM, Rob B. wrote:

> > Thanks!
> 
> Look in your log/production.log which should have the details of the  
> exception.

Additionally I’d run scriptr/console from your project root - look  
for error messages. rinse repeat.

If you’re not seeing errors in the above step, then run script/server  
-e production from the command line, tailing the production log.

Basically try baby steps, these tracers will locate the core problem.

Jodi