# Email gateway and integrated with rails?

**URL:** <https://www.ruby-forum.com/t/email-gateway-and-integrated-with-rails/151911>\
**Category:** Rails\
**Created:** [October 27, 2008, 8:07pm UTC](https://www.ruby-forum.com/t/email-gateway-and-integrated-with-rails/151911 "2008-10-27T20:07:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![miked](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/m/ed655f/32.png) [@miked](https://www.ruby-forum.com/u/miked)\
**Post date:** [October 27, 2008, 8:07pm UTC](https://www.ruby-forum.com/t/email-gateway-and-integrated-with-rails/151911/1 "2008-10-27T20:07:34Z")

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Hi:

I want to have inbound email addresses parsed and put into a queue I  
create using rails, adn then to have our CSR’s go to this queue and be  
able to respond to these emails using our RoR intranet. Does anyone  
have any experience with this or can provide some direction or  
suggestions of open-source stuff to re-use?

Thanks so much in advance!

Mike

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<div class="post-metadata">

**Author:** ![miked](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/m/ed655f/32.png) [@miked](https://www.ruby-forum.com/u/miked)\
**Post date:** [October 28, 2008, 11:00am UTC](https://www.ruby-forum.com/t/email-gateway-and-integrated-with-rails/151911/2 "2008-10-28T11:00:13Z")

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On 27 Oct 2008, at 20:04, Miked wrote:

> I want to have inbound email addresses parsed and put into a queue I  
> create using rails, adn then to have our CSR’s go to this queue and be  
> able to respond to these emails using our RoR intranet. Does anyone  
> have any experience with this or can provide some direction or  
> suggestions of open-source stuff to re-use?

[http://www.google.com/search?client=safari&rls=en-us&q=rails+process+incoming+mail&ie=UTF-8&oe=UTF-8](http://www.google.com/search?client=safari&rls=en-us&q=rails+process+incoming+mail&ie=UTF-8&oe=UTF-8)

As always, the blog posts a simple google search turn up will give you  
a nice head start, but won’t provide you with a ready-made solution.  
If you’re looking for such a beast, you’re better off looking for a  
php app, you’ll probably find quite a few hanging around that do this  
kind of thing.

Best regards

Peter De Berdt