# De-spamming the trouble tickets

**URL:** <https://www.ruby-forum.com/t/de-spamming-the-trouble-tickets/67172>\
**Category:** Radiant CMS\
**Created:** [September 1, 2006, 5:53am UTC](https://www.ruby-forum.com/t/de-spamming-the-trouble-tickets/67172 "2006-09-01T05:53:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![straylight](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@straylight](https://www.ruby-forum.com/u/straylight)\
**Post date:** [September 1, 2006, 5:53am UTC](https://www.ruby-forum.com/t/de-spamming-the-trouble-tickets/67172/1 "2006-09-01T05:53:13Z")

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Hi all,

I’m keen to help out, so I went to look at the tickets in Trac.  
Lots of spam. I’m keen to clean it out.

What is the best way? I could Resolve as invalid.

Any suggestions?

Nahtan

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**Author:** ![straylight](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@straylight](https://www.ruby-forum.com/u/straylight)\
**Post date:** [September 1, 2006, 6:56am UTC](https://www.ruby-forum.com/t/de-spamming-the-trouble-tickets/67172/2 "2006-09-01T06:56:00Z")

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On Sep 1, 2006, at 12:53 PM, Nathan Donaldson wrote:

> Hi all,
> 
> I’m keen to help out, so I went to look at the tickets in Trac.  
> Lots of spam. I’m keen to clean it out.
> 
> What is the best way? I could Resolve as invalid.
> 
> Any suggestions?

Please do! Be careful that you don’t close real tickets that have  
been spammed, as sometimes the spam-bot will change the summary etc.  
And also mark them with [SPAM] in the summary.

comment/trac spam is one of the few things that really gets up my  
nose 🙂

Bodhi
