# Can't submit new ticket

**URL:** <https://www.ruby-forum.com/t/cant-submit-new-ticket/101180>\
**Category:** Radiant CMS\
**Created:** [August 3, 2006, 2:23pm UTC](https://www.ruby-forum.com/t/cant-submit-new-ticket/101180 "2006-08-03T14:23:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![James\_MacAulay](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/j/4af34b/32.png) [@James\_MacAulay](https://www.ruby-forum.com/u/James_MacAulay)\
**Post date:** [August 3, 2006, 2:23pm UTC](https://www.ruby-forum.com/t/cant-submit-new-ticket/101180/1 "2006-08-03T14:23:35Z")

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I’m trying to submit a patch but any time I try to submit the new  
ticket form I get a “412 Precondition Failed” error (“The  
precondition on the request for the URL /radiant/newticket evaluated  
to false”). Doesn’t matter which browser I use.

James

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<div class="post-metadata">

**Author:** ![James\_MacAulay](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/j/4af34b/32.png) [@James\_MacAulay](https://www.ruby-forum.com/u/James_MacAulay)\
**Post date:** [August 3, 2006, 2:23pm UTC](https://www.ruby-forum.com/t/cant-submit-new-ticket/101180/2 "2006-08-03T14:23:36Z")

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James MacAulay wrote:

> I’m trying to submit a patch but any time I try to submit the new  
> ticket form I get a “412 Precondition Failed” error (“The  
> precondition on the request for the URL /radiant/newticket evaluated  
> to false”). Doesn’t matter which browser I use.

This is a problem with my Web host. It means that you are using a word  
which isn’t allowed in an HTTP post. It could be something as simple as  
FTP.

–  
John L.  
[http://wiseheartdesign.com](http://wiseheartdesign.com)

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<div class="post-metadata">

**Author:** ![James\_MacAulay](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/j/4af34b/32.png) [@James\_MacAulay](https://www.ruby-forum.com/u/James_MacAulay)\
**Post date:** [August 3, 2006, 2:23pm UTC](https://www.ruby-forum.com/t/cant-submit-new-ticket/101180/3 "2006-08-03T14:23:36Z")

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Ah, thanks. I deleted a file path which included some “…/config…/”  
and ".rb"and so forth, and it worked.

James