# Bad Gateway Error

**URL:** <https://www.ruby-forum.com/t/bad-gateway-error/159110>\
**Category:** Radiant CMS\
**Created:** [January 31, 2009, 6:48pm UTC](https://www.ruby-forum.com/t/bad-gateway-error/159110 "2009-01-31T18:48:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![splattael](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/858c86/32.png) [@splattael](https://www.ruby-forum.com/u/splattael)\
**Post date:** [January 31, 2009, 6:48pm UTC](https://www.ruby-forum.com/t/bad-gateway-error/159110/1 "2009-01-31T18:48:53Z")

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Hi,

I’m hoping that someone might be able to help me. I run a website  
[www.goodtravelcompany.com](http://www.goodtravelcompany.com), which was created using radiant. For someone  
unexplained reason the website is down and the following error message  
is being displayed:

Bad Gateway

The proxy server received an invalid response from an upstream server.  
Apache/2.0.54 Server at [www.goodtravelcompany.com](http://www.goodtravelcompany.com) Port 80

I have called my hosting company media temple and they say that the  
problem is in the domain, however, I have made no changes to the website  
recently. Any idea how I can fix it?

Thanks  
Peter

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<div class="post-metadata">

**Author:** ![splattael](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/858c86/32.png) [@splattael](https://www.ruby-forum.com/u/splattael)\
**Post date:** [January 31, 2009, 6:55pm UTC](https://www.ruby-forum.com/t/bad-gateway-error/159110/2 "2009-01-31T18:55:49Z")

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It looks like Apache is unable to connect to whatever is behind it  
serving the ruby requests. Make sure your mongrels or passenger or  
whatever are still running.

On Sat, Jan 31, 2009 at 10:48 AM, Peter Soutter

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<div class="post-metadata">

**Author:** ![splattael](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/858c86/32.png) [@splattael](https://www.ruby-forum.com/u/splattael)\
**Post date:** [January 31, 2009, 6:57pm UTC](https://www.ruby-forum.com/t/bad-gateway-error/159110/3 "2009-01-31T18:57:05Z")

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Sounds like the radiant app is running on mongrel and apache is proxying  
to it. It also sounds like the mongrel process (which Radiant uses) has  
stopped running.

You will have to check that the mongrel process is running by SSHing  
into your account and seeing if it is running using ps. If it isn’t you  
will have to restart it, the port number you will need is in the config  
file for the domain probably.

Jeff