# Actionmailer and Hotmail

**URL:** <https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450>\
**Category:** Rails\
**Created:** [September 4, 2006, 2:44pm UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450 "2006-09-04T14:44:02Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![carlwenrich](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/7feea3/32.png) [@carlwenrich](https://www.ruby-forum.com/u/carlwenrich)\
**Post date:** [September 4, 2006, 2:44pm UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450/1 "2006-09-04T14:44:02Z")

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Has anyone had any issues with sending mail using ActionMailer to  
hotmail addresses?

The email doesn’t come up at all, not even in spam/junk mail.

Also has anyone has issues with mail from ActionMailer being marked as  
spam in gmail?

Any help would be appreciated.

Thanks,  
Carl.

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**Author:** ![carlwenrich](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/7feea3/32.png) [@carlwenrich](https://www.ruby-forum.com/u/carlwenrich)\
**Post date:** [September 4, 2006, 2:44pm UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450/2 "2006-09-04T14:44:14Z")

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“Carl W.” [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) writes:

> Has anyone had any issues with sending mail using ActionMailer to  
> hotmail addresses?
> 
> The email doesn’t come up at all, not even in spam/junk mail.
> 
> Also has anyone has issues with mail from ActionMailer being marked as  
> spam in gmail?

Nothing to do with ActionMailer or Rails. The SMTP setup, MX, etc. are  
probably screwed.

–  
Surendra S.  
[http://ssinghi.kreeti.com](http://ssinghi.kreeti.com), [http://www.kreeti.com](http://www.kreeti.com)  
Read my blog at: [http://cuttingtheredtape.blogspot.com/](http://cuttingtheredtape.blogspot.com/)  
,----  
| Great wits are sure to madness near allied,  
| And thin partitions do their bounds divide.  
|  
| (John Dryden, Absalom and Achitophel, 1681)  
`----

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<div class="post-metadata">

**Author:** ![carlwenrich](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/7feea3/32.png) [@carlwenrich](https://www.ruby-forum.com/u/carlwenrich)\
**Post date:** [September 5, 2006, 8:08pm UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450/3 "2006-09-05T20:08:16Z")

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Carl,

In regards to your Gmail question I recently ran into a problem when  
using ActionMailer where all messages sent were marked as spam. It  
turned out that I wasn’t properly formatting the sender address. Once I  
changed this everything cleared the Gmail spam filter and made it to my  
Inbox. Here are more details if you’re interested:

[http://www.db75.com/new\_blog/?p=282](http://www.db75.com/new_blog/?p=282)

I hope this helps.

Regards,  
Dennis

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**Author:** ![carlwenrich](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/7feea3/32.png) [@carlwenrich](https://www.ruby-forum.com/u/carlwenrich)\
**Post date:** [September 6, 2006, 1:30am UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450/4 "2006-09-06T01:30:50Z")

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Hi Dennis,

I worked it out. You need to do ‘from name ’ and its  
perfect.

I’ll post a comment on your blog as well.

P.S. the spam issues are fixed with this change as well.

Cheers,  
Carl.

On 9/6/06, Carl W. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote:

> On 9/6/06, Dennis B. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote:
> 
> > Subject: [Rails] Actionmailer and Hotmail  
> > Any help would be appreciated.  
> > –  
> > Carl W.  
> > 0412218979  
> > removed\_email\_address@domain.invalid

–  
Carl W.  
0412218979  
removed\_email\_address@domain.invalid

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<div class="post-metadata">

**Author:** ![carlwenrich](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/7feea3/32.png) [@carlwenrich](https://www.ruby-forum.com/u/carlwenrich)\
**Post date:** [September 5, 2006, 11:18pm UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450/5 "2006-09-05T23:18:37Z")

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Hi Dennis,

Thanks for your help. This is great. It comes through now in gmail  
which is awesome.

It comes through as (Unknown sender). Have you had that?

Thanks again for your help,  
Carl.

On 9/6/06, Dennis B. [removed\_email\_address@domain.invalid](mailto:removed_email_address@domain.invalid) wrote:

> Subject: [Rails] Actionmailer and Hotmail  
> Any help would be appreciated.
> 
> Thanks,  
> Carl.
> 
> >

–  
Carl W.  
0412218979  
removed\_email\_address@domain.invalid

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<div class="post-metadata">

**Author:** ![carlwenrich](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/7feea3/32.png) [@carlwenrich](https://www.ruby-forum.com/u/carlwenrich)\
**Post date:** [November 14, 2006, 4:54pm UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450/6 "2006-11-14T16:54:52Z")

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I haven’t had any issues with GMail. I haven’t tested the hotmail part,  
BUT it should be fine as long as you set a FROM address for your email.  
In my Gmail, ActionMailer emails come up normally, and the From address  
is exactly as it was set in the app.

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<div class="post-metadata">

**Author:** ![carlwenrich](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/c/7feea3/32.png) [@carlwenrich](https://www.ruby-forum.com/u/carlwenrich)\
**Post date:** [November 14, 2006, 4:13pm UTC](https://www.ruby-forum.com/t/actionmailer-and-hotmail/67450/7 "2006-11-14T16:13:12Z")

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This thread addressed the gmail issue, but I’m curios if the Hotmail  
issue was resolved. I’m having the same problem with sending emails to  
Hotmail; the emails aren’t received at all…nothing in Spam either.  
Thanks for your help

Carl W. wrote:

> Has anyone had any issues with sending mail using ActionMailer to  
> hotmail addresses?
> 
> The email doesn’t come up at all, not even in spam/junk mail.
> 
> Also has anyone has issues with mail from ActionMailer being marked as  
> spam in gmail?
> 
> Any help would be appreciated.
> 
> Thanks,  
> Carl.
