# 500 status on /admin/ **URL:** \ **Category:** Radiant CMS\ **Created:** [July 7, 2006, 5:33am UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458 "2006-07-07T05:33:29Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![stuartbrand](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stuartbrand](https://www.ruby-forum.com/u/stuartbrand)\ **Post date:** [July 7, 2006, 5:33am UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458/1 "2006-07-07T05:33:29Z")
I’ve just installed radiant locally on Ubuntu 6.06 / MySQL 5.0.22. I have no problems accessing the application running on localhost:3000 but when I try to access the [http://localhost:3000/admin/](http://localhost:3000/admin/) controller I get a status 500 with the message “Change this error message for exceptions thrown outside of an action (like in Dispatcher setups or broken Ruby code) in public/500.html”. I’m obviously a new rails user and completely clueless about radiant. I’m just assuming some kind of permissions/authentication error that is throwing an un-handled exception. Any ideas? I’ve played with the demo and am very excited about this CMS. I just need to get a little more experience with rails/ruby/webrick configuration. Thanks in advance. ---
**Author:** ![stuartbrand](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stuartbrand](https://www.ruby-forum.com/u/stuartbrand)\ **Post date:** [July 7, 2006, 3:07pm UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458/2 "2006-07-07T15:07:48Z")
A 500 error is the generic catch-all for Rails apps. I’d say the first thing to do is check your log file in log/development.log. If you’re running with Webbrick you should also be able to follow what’s happening in the terminal window. Since you’re getting a functioning application at the root level, it sounds like most everything is configured correctly. Post back if you find something interesting! (My first post to this list - hopefully it’s useful. Let me just say Radiant is excellent & deserves the hype it’s been given! I’m hoping to help out the community because great software needs a great community.) || Dean ---
**Author:** ![stuartbrand](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stuartbrand](https://www.ruby-forum.com/u/stuartbrand)\ **Post date:** [July 8, 2006, 6:29am UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458/3 "2006-07-08T06:29:21Z")
Stuart B. wrote: > I’ve just installed radiant locally on Ubuntu 6.06 / MySQL 5.0.22. I > have no problems accessing the application running on localhost:3000 but > when I try to access the [http://localhost:3000/admin/](http://localhost:3000/admin/) controller I get a > status 500 with the message “Change this error message for exceptions > thrown outside of an action (like in Dispatcher setups or broken Ruby > code) in public/500.html”. Stuart, did Dean’s advice help? – John L. [http://wiseheartdesign.com](http://wiseheartdesign.com) ---
**Author:** ![stuartbrand](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stuartbrand](https://www.ruby-forum.com/u/stuartbrand)\ **Post date:** [October 2, 2006, 5:05pm UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458/4 "2006-10-02T17:05:30Z")
John W. Long wrote: > Stuart B. wrote: > > > I’ve just installed radiant locally on Ubuntu 6.06 / MySQL 5.0.22. I > > have no problems accessing the application running on localhost:3000 but > > when I try to access the [http://localhost:3000/admin/](http://localhost:3000/admin/) controller I get a > > status 500 with the message “Change this error message for exceptions > > thrown outside of an action (like in Dispatcher setups or broken Ruby > > code) in public/500.html”. > > Stuart, did Dean’s advice help? > > – > John L. > [http://wiseheartdesign.com](http://wiseheartdesign.com) Hi all, since Stuart didn’t reply and I am loathe to start a new thread I thought I would just hijack this one since we are having the same problem. I set up Radiant using cgi with no problems, but when I change my .htaccess to use fastcgi I get a 500 error when I try to access /admin switching back to cgi fixes the problem, but who in the world wants to use cgi. I get no errors in either the apache (1.3) logs or in any of the ruby logs. Any thoughts? ---
**Author:** ![stuartbrand](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stuartbrand](https://www.ruby-forum.com/u/stuartbrand)\ **Post date:** [October 2, 2006, 5:17pm UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458/5 "2006-10-02T17:17:16Z")
Phil, Make sure that dispatch.fcgi is executable and that the shebang line points directly to your ruby installation and not /usr/bin/env ruby. > From a shell, you can type ‘which ruby’ to find out where ruby is installed. Other than those, make sure that dispatch.fcgi is readable and executable by the Apache user. Sean C. [seancribbs.com](http://seancribbs.com) ---
**Author:** ![stuartbrand](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stuartbrand](https://www.ruby-forum.com/u/stuartbrand)\ **Post date:** [October 17, 2007, 10:03pm UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458/6 "2007-10-17T22:03:12Z")
Did anyone resolve this error? I have the same problem and can’t seem to find a solution that works. > Hi Sean, > > Tried both of these and no joy. My Ruby is at /usr/bin/ruby and the > ownership of dispatch.fcgi is myuser:httpd (this is a vhost in a shared > environment) with permissions of 755. Still no joy. I don’t think it’s > a permissions issue as all other pages display just fine even after > clearing the cache. The only problem I have is with /admin. ---
**Author:** ![stuartbrand](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stuartbrand](https://www.ruby-forum.com/u/stuartbrand)\ **Post date:** [October 3, 2006, 2:01pm UTC](https://www.ruby-forum.com/t/500-status-on-admin/97458/7 "2006-10-03T14:01:30Z")
Sean C. wrote: > Phil, > > Make sure that dispatch.fcgi is executable and that the shebang line > points > directly to your ruby installation and not /usr/bin/env ruby. > > > From a shell, you can type ‘which ruby’ to find out where ruby is installed. > > Other than those, make sure that dispatch.fcgi is readable and > executable by > the Apache user. > > Sean C. > [seancribbs.com](http://seancribbs.com) Hi Sean, Tried both of these and no joy. My Ruby is at /usr/bin/ruby and the ownership of dispatch.fcgi is myuser:httpd (this is a vhost in a shared environment) with permissions of 755. Still no joy. I don’t think it’s a permissions issue as all other pages display just fine even after clearing the cache. The only problem I have is with /admin.