# 500 error, no log files

**URL:** <https://www.ruby-forum.com/t/500-error-no-log-files/180583>\
**Category:** Rails\
**Created:** [December 22, 2009, 8:57am UTC](https://www.ruby-forum.com/t/500-error-no-log-files/180583 "2009-12-22T08:57:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![G-Reg](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/f1d935/32.png) [@G-Reg](https://www.ruby-forum.com/u/G-Reg)\
**Post date:** [December 22, 2009, 8:57am UTC](https://www.ruby-forum.com/t/500-error-no-log-files/180583/1 "2009-12-22T08:57:22Z")

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Hello,

A rails app that had been running smoothly for 2 months is suddenly  
giving a 500 error. Unfortunately the production.log is not being  
written to (the permissions seem to be fine) and the mongrel.log  
doesn’t offer any clues. I’m on a media temple GS for this particular  
app. Any ideas?

I’ve done a lot of googling but can’t seem to find anything.

G

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---

<div class="post-metadata">

**Author:** ![G-Reg](https://www.ruby-forum.com/letter_avatar_proxy/v4/letter/g/f1d935/32.png) [@G-Reg](https://www.ruby-forum.com/u/G-Reg)\
**Post date:** [December 22, 2009, 11:13am UTC](https://www.ruby-forum.com/t/500-error-no-log-files/180583/2 "2009-12-22T11:13:43Z")

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On 22 Dec 2009, at 00:30, G-Reg wrote:

> A rails app that had been running smoothly for 2 months is suddenly  
> giving a 500 error. Unfortunately the production.log is not being  
> written to (the permissions seem to be fine) and the mongrel.log  
> doesn’t offer any clues. I’m on a media temple GS for this particular  
> app. Any ideas?
> 
> I’ve done a lot of googling but can’t seem to find anything.

Your host probably updated either Ruby, Rails or one of the gems you  
are using, making your app break. Bundler  
([GitHub - wycats/bundler](http://github.com/wycats/bundler)  
) is really nice to freeze gems into your app.

Best regards

Peter De Berdt

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