Test Engineer (ATL or U.S. Remote)
Atlanta, GA, USA
UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue. UserTesting has over 1,200 subscription customers, including 48 of the top 100 brands in the world, and has delivered human insights to over 35,000 companies to-date. Founded in 2007 and backed by Accel and OpenView, UserTesting is headquartered in San Francisco with offices in Atlanta and Edinburgh. To learn more, visit www.usertesting.com.
As a member of the engineering team, you will be responsible for performing proactive end to end testing and verification for ongoing product releases, managing defect resolution, and helping to ensure the continuous delivery of features. We consider test engineers an integral partner of our test driven culture.
Rigorously test product functionality and investigate all potential product defects
Work closely with software developers and stakeholders to ensure that acceptance criteria is testable
Design and manage comprehensive test plans for each feature release
Work to identify root causes of issues and partner with engineering team members to resolve
Act as the technical test resource to project teams, ensuring reported defects and feature requests have the information required to address and resolve them
Document and manage the process for reporting production defects
Act as liaison between engineering and other departments to determine next steps and communicate defect status
Bachelor’s in Computer Science, or related field
5+ years manual functional/regression testing design and execution experience
Ability to debug and troubleshoot problems, not simply identify them
Demonstrated knowledge of test engineering within agile processes; how QA can help software teams deliver greater business value
Automated and performance testing experience
Experience testing on multiple devices, browsers and platforms
Excellent communications skills, both written and verbal
Bonus points for:
Working knowledge of Ruby, or other, development experience
Familiarity with the SQL database concepts and ability to analyze and write queries
Experience in the field of User Experience
Experience using UserTesting is a big plus!
Besides a great work environment and the opportunity to change the world, we offer competitive salary, benefits, plenty of perks, as well as stock options. We value diversity, and are proud to be an inclusive, equal opportunity workplace.