Site Reliability Engineer

Job Description

Posted about 2 months ago

Scope AR is the pioneer of enterprise-class augmented reality solutions, delivering the industry’s only cross-platform AR tools for getting workers the knowledge they need, when they need it. The company is revolutionizing the way enterprises work and collaborate by offering AR tools that provide more effective and efficient knowledge-sharing to conduct complex remote tasks, employee training, product and equipment assembly, maintenance and repair, field and customer support, and more.

The company’s device-agnostic technology supports smartphones, tablets and wearables, making it easy for leading organizations like Boeing, Toyota, Lockheed Martin, Honeywell, Assa Abloy, GE and others to quickly scale their use of AR to any remote worker.

Working at Scope AR provides you the opportunity to have a real and major impact on the way products around the globe get created and how work gets done.

As a Site Reliability Engineer, you will be responsible for scaling and securing server and network infrastructure or our services, both for the Scope AR Cloud and for on-premise installations, often for large, security conscious customers. You will play a key role in delivering the services our software depends upon, and be essential to our success.

Responsibilities

Work with development teams to automate and streamline releases of our mission-critical distributed systems

Based on our customers’ needs, design infrastructure configurations, both for our hosted services and for on-premise installations

Anticipate changes to infrastructure to meet customers’ changing needs

Write scripts to automate installations, maintenance, migrations, etc.

Maintain, troubleshoot and administer VMs and networks for our hosted infrastructure

Improve our Docker Swarm configuration set up for high availability and scalability to support our products

Improve and execute on security policies, identify and resolve security issues

Run scans, and harden server images, configuration, networks and environments

Monitor services infrastructure performance; analyze issues, recommend and implement changes

Automate testing of configuration and scripts

Load/stress test configurations

Create and run tests to determine scaling characteristics

Document DevOps processes: develop standards to guide operations, support and maintenance

Work with our customer to establish suitable network configurations and security policies to run our software

Provide top tier support for on-premise installations

Respond to security and infrastructure questions

Plan and execute on meeting compliance requirements

Required Skills

Very good Linux knowledge

Familiarity with CI/CD piplelines using Jenkins/Circle CI

Linux server scripting skills, especially bash and higher level languages, such as Python

Automating installations

Network configuration, setting firewall rules and other security policies

AWS management, especially configuring VPCs, and using IAM

Working with Docker, Docker compose and Docker swarm

Database scaling and clustering

Scaling services and network infrastructure in a cloud or data centre environment

Managed microservice-based service at scale

How to monitor service performance, and automate scaling up or down

How to monitor for security issues in an AWS environment

Bonus Skills

Familiar with red/black deployments

Experience with other AWS services, such as Aurora

Experience with non-AWS cloud services, such as Microsoft Azure

Experience with Kubernetes

Comfortable scripting in Python and/or Ruby

Experience with Chef/Puppet

Experience with tools such as ELK, Graylog or similar

Experience working in a SOC 2, ISO27001, and other compliance environments

We're growing our team quickly, so if you like solving hard problems, want to have real influence at work and have the skills listed above, we'd love to hear from you!

Job Summary

scopear.com Website

Edmonton, AB, CA Location

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