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Platform Engineering Manager

Job Description

Posted 14 days ago

About Us

CipherHealth is an award-winning healthcare technology company that delivers a comprehensive portfolio of scalable and flexible patient engagement solutions for healthcare organizations to keep patients, staff, families and communities up to date and informed about their preventative, acute or elective care -- whether it is in a hospital, clinic, facility, at home or anywhere in between.

In this historic time, when the entire globe is facing a global healthcare crisis, CipherHealth is out in front helping hundreds of leading healthcare providers like UCSF, Johns Hopkins and University of Pennsylvania manage through this pandemic and beyond with solutions that enable them to deliver remarkable in-care experiences and impactful around-care engagement that empower patients and staff, reduce friction and waste, and drive best possible outcomes.

Platform Engineering Manager

CipherHealth is seeking a bright, hard-working, great-listening, tech-savvy person to serve as Platform Engineering Manager to oversee the continued development of our platform service. As a member of our technology leadership team, you will partner with other technical leaders and engineers to define, implement, and drive best practices in Service Oriented Architecture (SOA) and microservice development.

You will partner with Product, software engineering, security, and architecture to solve operational problems and balance short-term and long-term needs. Your efforts will ensure that CipherHealth’s platform remains functional and available for the healthcare workers and hospitals providing necessary care around the country.


  • Work in collaboration with Product and Technology leadership to support, contribute to and execute on the platform and product vision, including the development of Services Oriented Architectures
  • Directly manage the work of engineers on Ruby and NodeJS systems including the development and application of a performance management framework
  • Manage the engineering recruitment process to grow the team according to plan
  • Develop training and continuous development methodologies to ensure high quality talent has a meaningful path forward with us for years to come
  • Assess and select frameworks and solutions to improve our systems performance, stability, and maintainability
  • Requirements

    • 4+ years experience with demonstrated leadership capabilities
    • Formal engineering background, ideally with an advanced CS degree
    • Exceptional communication skills and consensus building skills
    • Passion for helping people: our developers, our team, and the customers we serve
    • Demonstrable experience with Ruby (Rails), Node.JS, MongoDB, PostgreSQL, and related technologies
    • Experience working with public cloud technologies specifically AWS, Azure, GCP (preferred)
    • Nice-to-Have

      • Healthcare related experience
      • Regulated data experience: healthcare, finance, education
      • How We Invest In You

        • Compensation: Competitive/equitable salary, bonus or commissions, and equity
        • Healthcare that begins on your first day:
          • Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
          • HSA/FSA plans
          • Short and Long-Term Disability
          • Life and Personal Accident Insurance
          • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
          • Weekly virtual yoga classes
          • Employee Assistance Program (EAP)
          • Adoption Assistance
          • Retirement: 401(k) at three months of employment — with a match upon enrollment!
          • Time away:
            • Discretionary PTO + 13 paid holidays
            • Parenthood: Competitive paid parental leave and flexible return to work policy
            • Recognition:
              • Generous Employee Referral Program - earn cash for each employee referral that is hired
              • Yearly Cipher-versary stipend
              • Ci-Phives - receive public kudos and gift cards from peers and managers
              • Culture:
                • CARE2 Values
                • Bi-Weekly All Hands Meetings
                • $30/employee monthly “Fundowment” for team bonding events
                • Employee Resource Groups such as Rainbow Room and BIPOC Group
                • Yearly donations to organizations that contribute to a more equitable world
                • Weekly Lunch Learns and robust onboarding / training programs
                • Remote-first team: $50 per month reimbursement in your check for WFH expenses
                • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire
                • CipherHealth has a duty to provide and maintain a workplace that is safe and free from health hazards. In addition, we have a customer base that holds the highest standards in promoting public health. To protect against infectious diseases, which may be mitigated through vaccinations, we have implemented a vaccination policy that applies to all employees. All employees must either:

                  • establish that they have received the “designated vaccine(s)“; or 
                  • obtain an approved exemption as an accommodation.

Job Summary

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New York, NY, US Location

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